Senior Industry Technical Consultant

Posted Yesterday
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Naperville, IL, USA
In-Office
158K-237K Annually
Senior level
Biotech
The Role
Lead technical implementations and transitions for paper-industry accounts, diagnose and solve complex process problems, support sales with technical presentations, conduct on-site audits and trials, develop training and best-practice documentation, and quantify solution value to drive revenue and retention.
Summary Generated by Built In

 Nalco Water, an Ecolab Company, is seeking an Sr. Industry Technical Consultant for our Paper Division. If you are passionate about implementing new technology, helping to troubleshoot and solve complex client problems, training technical sales reps, can recommend process treatment programs for sales representatives, and more, we invite you to apply! This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits.

 As an Industry Technical Consultant, you will be primarily responsible for implementing new technology, transitioning new business, supporting existing applications and assisting sales representatives in making technical related sales calls and presentations. You will research, identify and define market and product application opportunities for customers with the industry and assist in developing and implementing marketing plans to capture identified sales opportunities.

This role is a high impact technical leadership position focused on turning complex process expertise into measurable business value. It owns the full value delivery cycle from diagnosing customer issues to designing and executing solutions and quantifying economic impact; primarily in high complexity and high value situations. The position serves as a critical link between technical capability and commercial results, helping sales teams move beyond product positioning to differentiated, value based solutions that increase revenue, retention, and margin.

What’s in it For You:

  • The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
  • The ability to make an impact with a company that is passionate about your career development
  • Enjoy a flexible, independent work environment
  • Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

  • Assists sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications
  • Researches, identifies, and defines market and product application opportunities within a specific industry, for specific customers or groups of customers
  • Develops plans in conjunction with the field and other SBU members to capture identified sales opportunities
  • Conducts on-site audits to assess and solve customer problems or meet customer requirements
  • Provides on-the-job product and sales training as appropriate and identifies training and reference materials needed for field sales training programs
  • Work with marketing and sales stakeholders to identify new product and program applications and appropriate training
  • Coach individuals in the organization on processes, applications, technologies, and value documentation
  • Build organizational capability through training and standardization.
  • Work closely with and collaborate with sales, R&D, engineering, and marketing ensuring alignment across customer needs, solution development, and business strategy.
  • Key deliverables include structured, decision-oriented outputs such as best practice gap analyses that quantify performance gaps and opportunity value, trial plans and implementation guides with clear success criteria, and business cases that translate performance into financial impact.

Position Details:

  • This position is remote.  Live anywhere in US near a major airport
  • Territory covers the United States.
  • Targeted accounts in the Paper Industry
  • Up to an average 60% overnight travel required 

Minimum Qualifications:

  • Bachelor’s Degree in related technical discipline
  • 10+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience
  • Proficiency with MS Office Applications and the ability to learn, and utilize, various digital applications
  • Must have a valid Driver's License and acceptable Motor Vehicle Record
  • No immigration sponsorship offered for this role

Preferred Qualifications:

  • BS/MS/PhD in Engineering (Chemical, Mechanical, Civil, etc.) or Life Sciences (Biology, Chemistry, Biochemistry, etc.)
  • Self-motivated, proactive, results-oriented professional with an ability to work with minimum direction
  • Strong Mechanical Aptitude and a strong understanding of Chemistry fundamentals
  • Ideally experience with:
    • Comprehensive Paper Making Unit Operations – Process Engineering
    • Comprehensive knowledge of Paper Making additives
  • Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise
  • Ability to quickly establish technical credibility and form interpersonal relationships
  • Prior experience with, or willingness to represent Nalco Water in various Industry Trade Organizations, including participation on committees, authoring and delivering technical papers
  • Experience with process instrumentation and industrial automation systems
  • Effective Communication Skills
  • Other languages proficiency (Spanish, other)

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Annual or Hourly Compensation Range

The total Compensation range for this position is $157,900-$236,900 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.  

Skills Required

  • Bachelor's Degree in related technical discipline
  • 10+ years of technical implementation, production management, process engineering, technical sales, or field sales support experience
  • Proficiency with MS Office applications and ability to learn various digital applications
  • Valid driver's license and acceptable Motor Vehicle Record
  • Ability to travel up to an average 60% overnight
  • No immigration sponsorship available for this role
  • BS/MS/PhD in Engineering or Life Sciences
  • Strong mechanical aptitude and understanding of chemistry fundamentals
  • Experience with paper making unit operations and paper additives
  • Experience with process instrumentation and industrial automation systems
  • Experience representing company in industry trade organizations and delivering technical papers
  • Effective communication skills and ability to build technical credibility
  • Other language proficiency (e.g., Spanish)

Ecolab Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.

  • Retirement Support Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
  • Healthcare Strength Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
  • Parental & Family Support Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.

Ecolab Insights

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The Company
HQ: St. Paul, MN
29,154 Employees

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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