foodpanda 為全球領先的本地食品配送平台配送平台- Delivery Hero 集團旗下品牌。我們的使命是提供快速、便利且優質的服務，將美食與生活必需品直送到消費者家門。業務遍及全球65 個國家。Delivery Hero 總部設於德國柏林，並自 2017 年起於法蘭克福證券交易所上市，目前為 MDAX 指數成分股。
Job DescriptionWe are seeking a Senior Implementation Specialist to join our team in Xinyi District, Taiwan. In this role, you will lead the successful implementation and deployment of enterprise solutions for our clients across the Taiwan market. You will be responsible for managing complex implementation projects from initiation through completion, ensuring that all deliverables meet quality standards and client expectations.
You will be the operational point of contact for:
- On the ground implementation for Taiwanese merchant onboarding, project coordination, and cross-functional delivery — helping to ensure a seamless go-live and high customer satisfaction.
- This role is individual-contributor based, with no people management and no process optimisation ownership.
- You will be working across teams and markets, applying operational excellence to drive value through project execution and merchant outcomes.
Qualifications
- 3-5+ years of professional experience in implementation, systems deployment, or related project management roles
- Proven experience managing enterprise software implementations (ERP, CRM, or similar systems)
- Strong project management skills with the ability to manage multiple concurrent projects
- Excellent analytical and problem-solving capabilities
- Demonstrated stakeholder management and client-facing project delivery experience
- Proficiency in process documentation and business process analysis
- Strong organizational and time management skills
- Excellent communication skills in English; fluency in Mandarin Chinese is required in order to communite cross functionally with counterparts in various countries and cultures.
Skills Required
- 3-5+ years of professional experience in implementation, systems deployment, or related project management roles
- Proven experience managing enterprise software implementations (ERP, CRM, or similar systems)
- Strong project management skills with the ability to manage multiple concurrent projects
- Excellent analytical and problem-solving capabilities
- Demonstrated stakeholder management and client-facing project delivery experience
- Proficiency in process documentation and business process analysis
- Strong organizational and time management skills
- Excellent communication skills in English and fluency in Mandarin Chinese
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
