Senior Implementation Consultant

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a UK based Senior Implementation Consultant to join our Implementation Services team, so that we can drive best-practice deployment of our workforce management solutions across healthcare organisations. The Senior Implementation Consultant will lead the end-to-end implementation of the Allocate Health Suite applications on client sites to ensure healthcare providers realize the full value of our products and achieve safer, more efficient workforce management.

• Configure the Allocate Health Suite product in line with best practices to ensure successful and efficient client implementations.
•  Lead user-level requirements workshops in order to capture business needs and document them against clearly defined implementation objectives.
•  Deliver presentations and demonstrations to client stakeholders to showcase product capabilities and support informed decision-making.
•  Manage the end-to-end delivery of multiple product implementations in order to ensure projects are completed on time, within budget, and aligned with Allocate methodology.
•  Oversee and mentor consultants throughout project delivery to raise the general skill level of the implementation team and uphold delivery standards.
•  Identify risks and escalate issues proactively in order to safeguard project outcomes and maintain strong client relationships.
•  Ensure projects are formally handed over to Customer Success and Support to guarantee continuity of service and an excellent post-implementation client experience.

• Significant experience in healthcare IT implementation, workforce management consulting, or a related field.
•  Proven success in delivering complex software implementation projects on time and within budget.
•  In-depth knowledge on how to configure and deploy workforce management solutions within healthcare environments.
•  Excellent communication skills with the ability to engage effectively with stakeholders at all levels, from end users to senior leadership.
•  Strong analytical and problem-solving skills with a resilient, solutions-oriented mindset.
•  Sincere interest in improving patient safety and healthcare outcomes through technology.
•  A knack for working collaboratively within cross-functional teams while also being confident to critically engage with clients and guide them toward best-practice outcomes.

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [email protected].

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration.