Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
About the Role
We are seeking a talented and versatile Senior Illustrator who brings not only exceptional illustration skills but also experience in animation and product design. In this role, you will collaborate closely with our product design, engineering, and marketing teams to create visually compelling and interactive experiences that elevate our brand. Your work will shape the look and feel of our digital products, enhancing user engagement through stunning visuals and animations that communicate our values and improve user experience.
Key Responsibilities
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Illustration & Visual Design: Develop high-quality illustrations that align with our brand’s visual identity and design standards across various products and marketing campaigns.
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Animation: Create engaging animations and motion graphics that bring visual elements to life, enhancing the user experience and providing additional layers of storytelling within our products.
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Product Design Collaboration: Partner with the product design team to conceptualize and refine visual assets, icons, illustrations, and animations that support our product goals and improve usability.
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User-Centric Design: Understand and integrate user feedback and data insights to develop designs that enhance product functionality and engagement.
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Brand Consistency: Work with the marketing and brand teams to ensure consistency in style, tone, and messaging across all visual touchpoints.
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Innovation & Experimentation: Explore new styles, techniques, and tools to push the creative boundaries and keep our visuals fresh and relevant.
Skills and Qualifications
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Experience: 5+ years of professional experience in illustration, with a portfolio demonstrating a strong foundation in both 2D/3D illustrations and animation.
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Animation Skills: Proficiency in motion design and animation tools (e.g., After Effects, Adobe Animate, or similar) with a clear understanding of animation principles.
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Product Design Insight: Experience collaborating with product designers, a strong understanding of UI/UX principles, and the ability to design assets that support and enhance the user experience.
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Technical Proficiency: Skilled in design software such as Adobe Creative Suite (Photoshop, Illustrator) and Figma. Knowledge of animation software and tools.
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Creative Problem-Solving: Ability to creatively solve complex visual challenges and convey information effectively through illustration and motion.
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Collaboration & Communication: Strong communication skills and experience working with cross-functional teams in a fast-paced environment.
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Preferred Qualifications
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UI/UX Knowledge: Experience creating illustrations and animations specifically for digital products, with an understanding of how visual elements contribute to usability.
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Storytelling Ability: Skilled in creating illustrations and animations that tell a story or convey a complex idea in a simple and engaging way.
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Experience in SaaS or Technology: Background in designing for tech or SaaS products, understanding the nuances of product development, and user interaction in digital environments.
Why Join Us?
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Impactful Work: Your illustrations and animations will directly influence user engagement and contribute to our brand's visual storytelling.
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Growth Opportunities: As a senior member of our team, you'll have the chance to mentor others, contribute to creative strategy, and lead significant design initiatives.
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Dynamic Team: Work alongside passionate and talented designers, product managers, and engineers who share a commitment to excellence and innovation.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Compensation Range
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The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Top Skills
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
