Senior Identity and Access Management Specialist

Mō te tūranga | About the role

As a Senior Identity and Access Management (IAM) Specialist, you’ll be a key member of our Cyber team, responsible for maintaining secure access controls across Westpac New Zealand’s IT systems. You’ll ensure correct authentication and authorisation for users and services, support compliance activities, and provide expert guidance on access governance.

You’ll lead the Governance across IAM, providing regular reporting on the effectiveness and functionality of the IAM Controls  while mentoring others and contributing to a world-class IAM Controls and Oversight function. This role offers the opportunity to collaborate across technology and business teams, influence best practice, and drive continuous improvement.

Ko tō mahi | What you’ll do

• Lead the reporting across IAM from onboarding to retirement.

• Ensure our controls align to Policy & Standards.

• Own the end to end onboarding and signoff process.

• Engage with auditors during reviews providing a thorough understanding of each control ensuring this is backed up with documentation for evidencing.

• Enable correct user access by applying deep knowledge of account structures, WNZL applications, and security principles.

• Initiate and facilitate User Access Reviews, offering guidance and resolving customer queries.

• Provide expert support and advice for identity and access issues within agreed service levels.

• Contribute to the development and communication of best practices, standards, and processes.

• Maintain security records and documentation to meet governance and assurance requirements.

• Ensure compliance with internal IAM policies across business users.

• Respond to audit-related information requests in a timely and accurate manner.

• Translate business requirements into technical specifications and communicate security considerations to stakeholders.

• Promote awareness of IAM policies and expectations across the organisation.

• Deliver customer-focused identity and access solutions that reduce friction and enhance experience.

• Collaborate with the wider Cybersecurity team to ensure IAM is integrated across all security domains.

• Continuously improve your skillset and seek opportunities for innovation.

• Lead agile activities to prioritise work, drive efficiency, and foster continuous improvement.

• Inspire and positively influence team members.

• Support the broader Cybersecurity team by providing IAM expertise and guidance.

Nā tāu rourou | What will you bring?

• Proven experience in analysis and strong reporting, with the ability to translate complex data into actionable insights.

• Excellent proficiency in interpreting and analysing identity-related data across systems and platforms.

• In-depth experience using Identity and Access Management tools to govern access across on-prem and cloud solutions.

• Demonstrated knowledge of Identity Management principles, including Authentication, lifecycle management, governance, reporting, access management, and privileged access.

• Strong understanding of information security and risk management principles, with practical application in enterprise environments.

• Familiarity with audit processes and regulatory frameworks, including APRA CPS234 and the Sarbanes-Oxley Act.

• Ability to apply IAM principles across large-scale technology and business environments.

• Capability to lead agile activities, prioritise work effectively, and drive continuous improvement.

• Strong communication skills to engage with stakeholders and translate technical requirements into business outcomes.

• A proactive mindset focused on delivering secure, compliant, and user-friendly identity and access solutions.

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits, insurance discounts and superannuation scheme

• Growth and development – we provide opportunities for development and promote internal mobility

• Recognition - we recognise and reward our star performers

• School holiday subsidy - help you balance work and family during school holiday

• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

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