Jobs at Westpac

Build and support reliable data pipelines, ETL processes, integrations, and data assets for financial crime platforms. Ensure data quality, integrity, availability, reconciliation, and production support for transaction monitoring, customer risk assessment, sanctions screening, regulatory reporting, analytics, and audit remediation. Collaborate with stakeholders, analysts, engineers, and vendors to investigate root causes and improve enterprise data capabilities.

Develop and maintain Microsoft Dynamics 365 and contact centre platform solutions, build API and middleware integrations, and apply CI/CD, automation, testing, and DevOps practices. Support production systems, troubleshoot performance, contribute to architecture and solution design, and drive continuous improvement. Mentor engineers and help maintain strong engineering standards across Westpac’s modernised contact centre platforms.

Lead design and delivery of production iOS features, maintain code quality and security, mentor mobile engineers, collaborate with product and cross-functional teams, and support QA, automation and release processes.

Leads incident, problem, and event management execution across technology operations. Directs incoming work, mentors team members, manages the operations hotline, and communicates with technology leaders and business stakeholders. Drives process improvements, scalable operational practices, root cause analysis, and AI-enhanced operations while supporting 24/7 on-call environments and enabling the manager’s strategic initiatives.

Provide senior technical support for the bank’s Transaction Lifecycle Management and RecOps platforms. Maintain platform stability, resilience, and performance across cloud, SaaS, and on-premises environments. Diagnose and resolve complex issues, manage incidents, problems, and changes, collaborate with operational teams and vendors, and drive automation, simplification, and continuous improvement in a highly regulated, risk-sensitive environment.

Leads commercial analytics across Everyday Banking, Business Products and Payments. Partners with senior leaders to drive strategic decisions, portfolio performance, customer outcomes and growth. Manages and develops an analytics team, translates complex information into actionable recommendations, influences stakeholders, challenges constructively and aligns cross-functional priorities while balancing risk and commercial considerations.

Manage high-net-worth client relationships, providing residential lending and complex borrowing solutions alongside banking, investment, and wealth services. Understand clients’ financial goals, coordinate with internal specialists, interpret financial statements, and deliver tailored short- and long-term wealth solutions. Identify market opportunities, maintain strong client networks, and work closely with a Private Associate or Senior Private Associate to support exceptional customer outcomes.

Leads a team of approximately 13 AML/CFT analytics professionals responsible for transaction monitoring, sanctions detection, analytical controls, reporting, and model performance. Drives optimisation, automation, and innovation while advising on financial crime risk, regulatory changes, audits, and remediation. Provides governance reporting and risk metrics to senior leaders and partners with Risk, Compliance, Operations, Technology, and Data teams to strengthen financial crime capabilities.

Design and maintain automation solutions for contact centre platforms and integrations. Build and maintain automated functional, API, integration, regression and end-to-end tests; embed testing in CI/CD; review requirements for quality risks; investigate defects; support release readiness and continuous improvement while engaging stakeholders.

Senior Data Engineer responsible for delivering and maintaining data engineering solutions, including Hadoop, Spark, Airflow, data streaming, and CDC workflows. The role involves diagnosing complex technical issues, applying secure development and quality practices, supporting CI/CD and containerization, evaluating technologies and vendors, and mentoring engineers. Collaboration with technology teams and banking stakeholders is required, with strong attention to service delivery, risk, compliance, Agile delivery, and DevOps practices.

Design and build extensible Dynamics 365 solutions: develop plug-ins, custom workflow assemblies and actions; implement integrations and concurrency handling; integrate Power Platform and Power BI; profile performance using Application Insights; and support CI/CD with Azure DevOps.

Deliver end-to-end production mobile solutions (iOS or Android): design, develop, test, release and support apps. Champion code quality, security, CI/CD, automated testing, and reduce technical debt. Troubleshoot issues, participate in after-hours support, mentor peers, produce SDLC documentation, and drive continuous improvement and deployment processes.