Principal Analyst, Falcon Complete (Remote, GBR)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organisations against the most advanced attackers in the world. Our CrowdStrike virtual security operations centre offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

This role will be on the Sunday to Wednesday shift pattern.

Am I a Principal Analyst in the Falcon Complete Team?

• Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents?

• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Incident Response or Information Security background that you would like to apply in a new and challenging environment?

• Are you capable of leading technical teams and interacting well with customers?

• Do you love working around like-minded, smart people who you can coach and mentor?

What You’ll Do:

In partnership with a Falcon Complete Fireteam Manager, a Principal is expected to:

• Provide technical leadership for a Fireteam consisting of Analysts.

• Coach and mentor through one-to-one sessions with the Analysts, supporting the Fireteam Manager in creating development plans and goals for the team.

• Conduct monitoring and perform in-depth analysis of security alerts, and execute on incident handling processes across Windows, Mac, and Linux platforms.

• Develop and improve processes for incident detection, triage, and the execution of countermeasures.

• Produce high-quality written and verbal communications, recommendations, and findings to leadership.

• Serve as the technical escalation point and lead for high severity incidents.

• Provide oversight and quality assurance for the Fireteam, including the delivery of constructive feedback to help with development and performance planning.

• Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Personal and Behavioral Characteristics:

• Be a strong advocate for Falcon Complete and act as a senior role model within the Fireteam and within Falcon Complete EMEA.

• Be flexible and adaptable in approach to be able to get the best out of each team member. 

• Be open to feedback and display a commitment to personal development.

• Team-player and a commitment to work in line with our “one team, one fight” ethos.

• Ability to handle high pressure situations in a productive and professional manager.

• Ability to apply logical reasoning in order to make risk-based decisions.

• Open to new ideas and change to evolve and develop the team and the capability overall. 

• Ability to multitask and prioritise own workload as well as that of others.

What You'll Need:

Successful candidates will have experience in one or more of the following areas:

• Incident Handling: experience conducting or managing incident response for organisations, as part of an internal team or managed service. 

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware

• Incident Remediation: strong understanding of targeted attacks and able to create customised tactical and strategic remediation plans for compromised organisations.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.

• Programming/Scripting: experience coding in Powershell, C, C#, VB, Python, Perl, Ruby on Rails, and.NET.

Additionally, all candidates must possess the following qualifications:

• 6+ years of relevant incident handling experience.

• Strong verbal, project management and communication skills.

• Strong experience with Mac OS, Windows, Linux and Container platforms.

Education:

BA or BS / MA or MS degree in Computer Science, Computer Engineering, Mathematics, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Or suitable relevant work experience; a degree is not a mandatory requirement for this role.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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