TransUnion's Job Applicant Privacy Notice
Team Overview
The HRBP holds a critical role, working closely with the senior business leaders across TransUnion to understand the strategic direction of the business, determine the HR implications, identify opportunities and enable and enhance the business agenda and ultimately build and execute plans to support that direction.Come be part of our team, you’ll work with great people, pioneering products and cutting edge technology.
The Team’s Focus:
We pride ourselves on being an energetic and close-knit team, always on the lookout for fresh, creative and different ideas to support our partnership with employees and business. We are highly driven, motivated and are always adaptive to changes within the business on strategic initiatives and execution, ensuring we never lose our people impact and touch. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
- The HRBP role is responsible for supporting and enhancing the organization design and talent strategy for the SA GCC. The HRBP supports the Leadership team to evolve the operating model as a subject matter expert.
- Coach and work with the leadership team on workforce needs and talent plans to identify sources of talent, mobility opportunities and talent development opportunities. Bring experience and expertise to help the leadership team make decisions about succession planning, leadership development and moving talent around the organization.
- Develop related programs or project plans, leverage change management principles and communication strategies to support the execution of any organizational change.
- Drive organizational effectiveness (culture, collaboration, communication etc) in acquisitions, integrations, and re-organizations through the provision of thought leadership and insightful data in order to guide decision making and deliver proactive solutions.
- Lead in partnership with key leaders, the planning and delivery of the change management components of high visibility projects and programs through effective review and analysis of critical data.
- Solve problems and get to the root cause of any issue, no matter how complex and design and quickly implement solutions that cut across multiple disciplines.
- Design and implement HR best practices in Performance Management, Talent Management, Learning & Development, Reward, Organizational Effectiveness, Employee Relations etc.
- Partner and consult with line management and associates on day to day HR guidance.
- Identify training needs for teams and implement relevant training programs.
- Resolve complex employee relations issues and address grievances.
- Work closely with management and associates to improve work relationships, build morale and increase productivity and retention.
- Provide HR policy guidance.
Required Knowledge And Experiences
- Relevant HR qualification
- 5 years years of HR Consulting experience as an HRBP role in a fast paced BPO/contact centre environment/professional services with strong ER experience
- Strong organizational design and change management experience
- A team player capable of working within a collaborative and fast paced environment
- Action oriented; demonstrating strong planning, organizing, prioritization and problem solving skills
- Ability to maintain confidentiality at all times
- Excellent time management skills
- Ability to work extended hours as and when required
- Ability to work under pressure within a tight timeframe
- Proficient in Microsoft Office, specifically Excel and PowerPoint; and Workday
For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets.
Should you not hear from TransUnion within 3 weeks from applying, please regard your application as unsuccessful.
Employment with TransUnion GCC Africa requires that you work from a fibre‑ready home environment that supports confidential and comfortable day‑to‑day work. You may be based anywhere in South Africa with fibre connectivity; however, working outside of South Africa is not permitted. A minimum 100/100 Mbps fibre line is required and must be installed or upgraded by day one of employment. As a credit bureau, certain roles also require a clear credit record.
TransUnion Overview:
At TransUnion, our Workforce for Good is built on purpose, impact, and opportunity. We empower our people to grow, innovate, and make a meaningful difference for our communities and customers all while being supported to thrive both professionally and personally. With a strong focus on flexibility, wellbeing, and collaboration, you’ll work with exceptional people across the globe, pioneering products, and cutting‑edge technology that truly matters.
At TransUnion GCC Africa, you’ll join a purpose‑driven organisation that invests in its people through competitive rewards, comprehensive benefits, and meaningful career development. We offer permanent work‑from‑home flexibility, wellbeing support for you and your family, and access to global exposure and accredited learning so you can grow your career while maintaining balance.
TransUnion Job Title
Sr Consultant, HR Business Partners
Skills Required
- Relevant HR qualification
- Minimum 5 years HR consulting experience as an HRBP in BPO/contact centre or professional services with strong employee relations experience
- Strong organizational design and change management experience
- Experience designing and implementing HR practices in performance management, talent management, learning & development, rewards, and organizational effectiveness
- Proficient in Microsoft Excel and Microsoft PowerPoint
- Proficient in Workday
- Ability to maintain confidentiality
- Excellent time management skills and ability to work extended hours when required
- Ability to work under pressure within tight timeframes
- Collaborative team player comfortable in a fast-paced environment
- Work from a fibre-ready home environment in South Africa with minimum 100/100 Mbps installed by day one
- Clear credit record for certain roles (credit bureau requirement)
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
