Senior Human Resource Generalist

Posted Yesterday
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Juneau, AK, USA
In-Office
34K-48K Hourly
Senior level
Healthtech • Telehealth
The Role
Serves as the first-line HR business partner for an assigned region, advising leaders on policies, compliance, employee relations, performance management, development, investigations, engagement, and retention. Partners with Learning & Development on training and onboarding, assesses organizational needs, improves HR processes, and supports strategic initiatives across multiple departments and locations.
Summary Generated by Built In

Pay Range:

Pay Range:$34.15 - $47.93 Work as a collaborative member of the Human Resources department in a rapidly changing, complex, and fast-paced environment. Serves as the first-line human resources business partner within the assigned geographic region for HR-related matters with the goal of aligning HR best practices to business strategies.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job 

  • Provide proactive leadership and guidance on interpretation of human resource policy to ensure consistency of practice throughout the Consortium. 

  • Work with human resources staff and department leadership to ensure compliance with applicable laws. 

  • Consult with leadership team to provide human resource guidance and navigation on departmental and organizational issues when appropriate. 

  • Conduct effective, thorough, and objective fact-finding investigations, where appropriate, to help achieve closure on employee relations issues. 

  • Provide day-to-day leadership and support to department leadership regarding performance management, to include coaching, counseling, employee development and corrective action as required. 

  • Work closely with departmental leadership and employees to foster positive working relationships, and to increase employee engagement and retention. 

  • Ensure fair treatment and implementation of SEARHC human resource policies for all staff.  

  • Partner with the Learning & Development staff members to help facilitate and/or provide training/education for all staff (which may include onboarding activities, customer service and/or supervisory training). 

  • Assess and anticipate departmental and organizational human resource-related needs.  

  • Recommend new approaches, policies, and procedures to foster continuous improvements in efficiency and effectiveness of human resource department process and services provided. 

  • Serve as a human resource department team member, working together to achieve both human resources and Consortium strategic initiatives.  

  • Other related duties as required and assigned. 

Education, Certifications, and Licenses Required 

  • Bachelor’s Degree in Business Administration, Human Resources, Communications, Sociology, or related field required. 

  • Relevant professional experience may be substituted for degree/education on a year-for-year basis. 

  • Work towards obtaining a Professional in Human Resources (PHR) from the Human Resource Certification Institute (HRCI) preferred; PHR or an equivalent certification is desired within 3 years of date of hire. 

Experience Required 

  • 3-5 years of human resources experience, preferably in a healthcare environment. 

  • Relevant education may be substituted for experience on a year-for-year basis. 

 

Competencies

  • High ethical standards with sound judgment and professional integrity. 

  • Adaptable, collaborative, and flexible leadership style with a commitment to achieving excellent results by overcoming obstacles and creatively solving problems in a confident and constructive manner. 

  • Organized and self-motivated with a direct and open style. 

Knowledge of

  • Core aspects of human resources including employee relations, performance management, compensation administration, and benefits administration. 

  • Legal requirements of HR functions. 

  • Principles and practices of HR administration, processes, and guidelines. 

Skills in

  • Serving multiple departments in multiple locations. 

  • Consultative style approach with the ability to build positive relationships at all levels of the organization, influencing positive and effective outcomes. 

  • Analytical, verbal, interpersonal, and written communication skills (including active listening). 

  • Presentation and facilitation skills. 

Ability to

  • Be flexible and available to interact with employees at all levels, a team player with the human resources department and the consortium. 

  • Independently troubleshoot and problem-solve issues using a working knowledge of current policies and practices of the consortium. 

  • Research, analyze, and resolve allegations, summarize the results, and prepare documents for review.

Required Certifications:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

Skills Required

  • Bachelor's degree in Business Administration, Human Resources, Communications, Sociology, or a related field
  • Three to five years of human resources experience
  • Relevant professional experience may substitute for degree requirements on a year-for-year basis
  • Relevant education may substitute for experience on a year-for-year basis
  • Professional in Human Resources (PHR) certification or equivalent certification within three years of hire
  • Work toward obtaining a PHR certification from HRCI
  • Experience in a healthcare environment
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The Company
HQ: Juneau, AK
981 Employees
Year Founded: 1975

What We Do

For nearly 50 years, SEARHC has provided high-quality healthcare services to the residents of Southeast Alaska. Operating as an independent and nonprofit health Consortium, SEARHC provides a comprehensive range of health-related services, including primary, urgent and specialty medical care, dental services, behavioral health support, wellness programs, optometry services and more. We are dedicated to improving the health, well-being and quality of life for all people in these communities. SEARHC is committed to keeping care closer to home and making advanced medical technologies accessible to all. One of the many ways SEARHC does this is by offering specialty clinics or sending medical specialists to remote communities and facilities to care for patients who cannot travel. Established in 1975, SEARHC is one of the largest Native-run health organizations in the United States. In 1976, SEARHC contracted with the Indian Health Service under the Indian Self-Determination and Education Assistance Act to assume management of the Community Health Aide Program. Today, SEARHC has more than 1,700 employees and operates in 27 communities throughout Southeast Alaska, including two Critical Access Hospitals.

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