About the Role
The Senior HubSpot CRM Administrator (Contract) is a full-time Remote contract role responsible for optimizing the technical foundation of our HubSpot instance. Reporting to the Director, CRM, this individual brings specialized expertise in HubSpot’s data architecture — including its object model, properties, associations, and underlying data flow — to support the build-out and optimization of workflows, segmentation, and reporting across CRM and marketing operations. This is a full-time engagement beginning as soon as possible and running through December 31, 2026.
A Day in the Life
- Partner with the Director, CRM to evaluate and optimize the underlying data architecture of the HubSpot platform, including object structures, properties, associations, and data flow
- Design, build, and troubleshoot HubSpot workflows that support marketing automation, lifecycle stage management, and cross-functional business processes
- Develop and refine segmentation strategies and active/static lists to ensure accurate, scalable targeting across email, SMS, and other CRM-driven channels
- Build and optimize custom reports and dashboards that deliver clear, actionable insight into campaign and program performance
- Audit existing HubSpot configurations (properties, workflows, lists, and reports) to identify inefficiencies, redundancies, and opportunities for consolidation
- Document data architecture standards, workflow logic, and segmentation rules to support long-term platform scalability and knowledge transfer
- Collaborate with CRM, marketing, and analytics stakeholders to translate business requirements into technical HubSpot solutions
- Ensure data integrity and consistency across HubSpot objects, integrations, and connected systems
- Provide recommendations on HubSpot best practices, new platform capabilities, and process improvements
What Sets You Apart
- Deep, hands-on expertise in HubSpot’s data architecture, including its object model, properties, associations, and data flow between tools
- Proven track record building and optimizing complex workflows, segmentation, and custom reporting within HubSpot
- Strong analytical mindset with the ability to diagnose data and process issues and design scalable solutions
- Meticulous attention to detail and ability to manage multiple workstreams at once
- Ability to translate business and marketing requirements into clear, technical specifications
- Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Comfortable working independently in a contract capacity while collaborating closely with an internal CRM team
- Proactive, self-directed, and able to move quickly with minimal onboarding time
- Strong time management and organizational skills
Education and Experience
- Bachelor’s Degree in Marketing, Business, Information Systems, or a related field preferred
- 4+ years of hands-on HubSpot administration or consulting experience, with specific depth in data architecture, workflows, segmentation, and reporting
- HubSpot certifications (e.g., Data Management, Marketing Software, Reporting) strongly preferred
- Experience supporting CRM or marketing operations teams in a consulting or contract capacity
- Available to start immediately and commit to the engagement through December 31, 2026
*This role is not eligible for Visa Sponsorship*
European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.
Skills Required
- 4+ years of hands-on HubSpot administration or consulting experience, including data architecture, workflows, segmentation, and reporting
- Experience supporting CRM or marketing operations teams in a consulting or contract capacity
- Bachelor's degree in Marketing, Business, Information Systems, or a related field
- HubSpot certifications such as Data Management, Marketing Software, or Reporting
- Availability to start immediately and commit through December 31, 2026
- Deep expertise in HubSpot object models, properties, associations, and data flows
- Experience building and optimizing complex HubSpot workflows, segmentation, and custom reporting
- Strong analytical, communication, organizational, and time-management skills
What We Do
A world full of people who feel their best, inside and out? Now that’s a beautiful thing. As the experts in wax, we do our part by making sure every person who walks through our door leaves feeling confident – in us, in themselves, in the idea that their “best self” has been there all along. European Wax Center was founded by siblings David and Josh Coba in 2004. The concept was simple: to bring the EWC distinctive waxing expertise and unmatched experience to women throughout the US. In 2018, European Wax Center was purchased by General Atlantic and brought on a new CEO and leadership team to help further advance the brand to be the best it can be. We’re excited for what our future has in store! Today, EWC is a personal care and waxing services brand admired by millions for our Comfort Wax®, our exclusive 4 Steps to Gorgeous® process, and propriety collection of brow, body, and skincare product collections. We are so confident that it will be love at first wax, your first wax is always free. As a result, today, European Wax Center is recognized as one of the fastest growing companies in the personal care services category and is dominant in the out of home waxing category.
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