Jobs at European Wax Center

Leads franchise development and strategic growth initiatives, including market optimization, new center openings, M&A, network planning, renewals, transfers, and closure mitigation. Manages relationships with franchisees and internal stakeholders, oversees franchise incentives and policies, leads negotiations, and coordinates with Finance, Operations, Development, and Legal. Directly manages Real Estate, Market Planning, and Franchise Development functions while supporting long-term European Wax Center franchise strategy.

Supports corporate and franchise legal operations, including agreement preparation and execution, franchise lifecycle administration, regulatory filings, contract management, litigation intake, acquisitions due diligence, corporate filings, and legal database maintenance. The role coordinates with internal teams, franchisees, regulators, and outside counsel; summarizes contractual terms; maintains form agreements; and helps improve legal processes and AI-enabled workflows.

Processes weekly and biweekly payrolls, verifies wages, deductions, time, and employee changes, researches discrepancies, and supports payroll reconciliations, tax reporting, journal entries, benefits deductions, audits, and compliance activities. The role uses ADP and NetSuite, responds to employee payroll inquiries, maintains confidential records, collaborates with HR and Accounting, and supports process improvements and payroll-related projects.

Build analytical datasets and pipelines using SQL, Python, and Snowflake; develop descriptive, predictive, and prescriptive analyses; create BI dashboards; conduct exploratory analysis; and translate cross-functional business questions into data-driven recommendations for Finance, Operations, Marketing, and Development.

The Senior HR Generalist advises field leaders across multi-state corporate centers on employee relations, investigations, performance management, employment-law compliance, workforce planning, engagement, HR metrics, compensation processes, and HR programs. The role manages recurring reporting, supports hourly workforces, partners on talent and organizational changes, and provides actionable recommendations using HRIS and Excel data. Travel is required up to 10%.

Own the end-to-end guest lifecycle across email, SMS, app push, direct mail, and calls. Build HubSpot journeys, analyze retention and visit behavior, develop segmentation, run incrementality tests, define measurement standards, and partner with technical teams to deliver data and platform enhancements. Manage lifecycle roadmaps, vendors, testing programs, and reporting focused on visits, retention, frequency, and revenue.

Leads FP&A for a portfolio of corporate-owned centers, overseeing budgeting, forecasting, variance analysis, P&L reviews, KPI development, financial modeling, dashboards, and performance benchmarking. Partners with Operations leadership to improve labor efficiency, profitability, cash flow, and center performance. Supports acquisitions through financial diligence, valuation, integration planning, and post-acquisition tracking while developing scalable reporting, processes, and finance capabilities.

Manages operations across corporate-owned centers by developing standards, improving workflows, conducting audits, supporting acquisitions and new openings, and coordinating cross-functional initiatives. Partners with field leaders to implement action plans, strengthen safety and compliance, improve performance, and ensure operational consistency. Leads integration planning, communications, training support, budgeting coordination, and continuous improvement across the center portfolio. Travel of up to 50% is required.