The Role
The Senior HRBP Lead partners with leaders to align HR strategies with business goals, enhances employee satisfaction, and drives organizational change.
Summary Generated by Built In
HR Business Partner Lead will work closely with stakeholders to ensure business objectives are met; will play an important role in enabling effective decision-making, improving employee satisfaction, and ultimately impacting the organization's bottom line positively.
Main Responsibilities
- Partnering with business leaders to understand organizational goals and challenges, providing strategic HR guidance and insights.
- Developing and implementing HR strategies that align with business objectives, ensuring effective talent acquisition, performance management, and employee development.
- Collaborating with HR teams to design and deliver comprehensive HR programs and initiatives, fostering employee engagement and enhancing the employee experience.
- Conducting workforce planning and talent management activities, identifying skill gaps, and developing succession plans to support organizational growth.
- Providing expertise and guidance on HR policies, labor laws, and compliance matters, ensuring adherence to relevant regulations and best practices.
- Acting as a change agent, driving organizational change, and effectively managing change initiatives to optimize employee productivity and acceptance.
- Analyzing HR data and metrics to generate insights, providing data-driven recommendations to improve HR processes and support strategic decision-making.
- Leading and participating in employee relations activities, including conflict resolution and mediation, promoting a positive and inclusive work environment.
- Collaborating with HR teams to support employee training and development initiatives, promoting continuous learning and skill enhancement.
Requirements
Key Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree is a plus.
- Have proven experience as an HR Business Partner or similar role, demonstrating successful HR strategy development and implementation.
- Possess in-depth knowledge of HR best practices, talent management, employee engagement, and labor laws.
- Have a stron analytical and problem-solving skills, with the ability to use data to inform HR strategies and decision-making.
- You have excellent communication and interpersonal skills to build effective relationships with stakeholders at all levels.
- You can demonstrate the ability to lead and drive change, influence decision-makers, and facilitate organizational development.
- You have certification in HR is desirable but not mandatory.
- You have a strategic mindset, coupled with a customer-centric approach to HR, focused on driving business success through effective HR solutions.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Proven experience as an HR Business Partner or similar role
- In-depth knowledge of HR best practices, talent management, employee engagement, and labor laws
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to lead and drive change
- Certification in HR is desirable
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The Company
What We Do
OP360 is a US-headquartered BPO provider offering intelligent customer experience and outsourcing solutions. They partner with ambitious global brands to make scaling easy, specializing in customer support, back-office operations, and AI services across diverse industries.
