The Senior HR Systems & Process Specialist is a key technical and operational contributor within Sonatype’s People Operations team. Positioned at an individual contributor level, this role focuses on configuring, optimizing, and maintaining our HR technology ecosystem (including systems like Rippling, ADP, Lever, and 15Five) to ensure seamless process execution and scalable employee workflows.
Reporting into People Leadership, you will bridge functional HR needs with technology configuration—translating business requirements into efficient automated workflows, maintaining system integrations, supporting data integrity, and identifying opportunities to leverage AI tools. As a Future Builder, you bring strong technical problem-solving skills, curiosity, and an execution mindset to streamline core People processes across the full employee lifecycle.
Daily & Tactical Responsibilities
- Configure, maintain, and troubleshoot standard and custom workflows across HR systems (e.g., HRIS, ATS, Performance, Compensation tools).
- Manage system access controls, platform maintenance updates, functional testing, and routine error logs.
- Act as the technical point of contact for employee and manager system inquiries, troubleshooting operational bugs or system glitches.
- Execute regular data audits to ensure data integrity, platform compliance, and accurate workforce records.
Operational & Process Responsibilities
- Map and document existing HR processes, identifying operational bottlenecks and opportunities for workflow automation.
- Design step-by-step procedural documentation and user support guides for employees, managers, and HR team members.
- Assist with functional vendor management, ticket escalation, system release feature reviews, and feature adoption.
Cross-Functional & Project Responsibilities
- Partner closely with IT and Security teams to ensure data privacy, SOC2/ISO compliance, and seamless user provisioning/deprovisioning integrations.
- Support the People Analytics function by generating structured data extracts, standard reports, and system validation checks.
- Coordinate user acceptance testing (UAT) and system configuration updates during system implementations or software updates.
Technical & Functional Capabilities
- Essential:
- 4–6+ years of hands-on experience configuring, optimizing, and supporting HR technology platforms (e.g., Rippling, ADP, Lever, Workday, BambooHR, 15Five, or similar core tools).
- Direct experience mapping business processes, writing UAT scripts, and building automated operational workflows.
- Solid understanding of HR system integrations, data structures, user access control, and master data management principles.
- Own HR systems workstreams and outcomes in partnership with vendors, including project management of timelines, stakeholders, and deliverable from kickoff through go-live.
- Preferred:
- Experience supporting system migration projects or HR technology consolidation initiatives.
- Familiarity with simple automation platforms (e.g., Zapier, Workato) or API integrations. Behavioral & AI Fluency Expectations
- AI & Tech Literacy: Practical experience using modern AI tools (e.g., generative AI assistants, platform automation features) to streamline workflow building and documentation generation.
- Future Builder Mindset: Self-driven problem solver who proactive addresses workflow bottlenecks and embraces continuous learning.
- Communication & Collaboration: Able to translate functional HR user needs into clear technical configurations and concise user guidance.
Things that we are proud of
2024 Built In Best Places to Work: Sonatype was named to the Washington DC 100 Best Places to Work list.
· European Enterprise Awards 2023: Sonatype has been named a winner of the European Enterprise Awards in the Best Enterprise SaaS Provider
· Constellation AST Shortlist: Sonatype has been listed on the Constellation Shortlist for Application Security Testing for 2024
· Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open-Source Data Solution of the Year"
· SD Times: Best in Show Security
· Fast Company Best Workplaces for Innovators 2024
· The Herd Top 100 Private Software Companies 2024
· 2023 Leader in Forrester-Wave for Software Compensation Analysis
· 2023 Gartner's Magic Quadrant
· Company Wellness Week - We shut down company operations for a week to enable all employees to spend time pursuing personal growth and enjoying much needed and deserved rest.
· Diversity & Inclusion Working Groups
· Parental Leave Policy
· Paid Volunteer Time Off (VTO)
Skills Required
- 4-6+ years hands-on experience configuring, optimizing, and supporting HR technology platforms (e.g., Rippling, ADP, Lever, Workday, BambooHR, 15Five)
- Direct experience mapping business processes, writing UAT scripts, and building automated operational workflows
- Solid understanding of HR system integrations, data structures, user access control, and master data management principles
- Own HR systems workstreams and outcomes, including project management of timelines, stakeholders, and deliverables from kickoff through go-live
- Practical experience using modern AI tools (e.g., generative AI assistants) and platform automation features to streamline workflows and documentation
- Experience partnering with IT/Security to ensure data privacy, SOC2/ISO compliance, and user provisioning/deprovisioning integrations
- Strong communication and collaboration skills to translate functional HR needs into technical configurations and user guidance
- Experience supporting system migration projects or HR technology consolidation initiatives
- Familiarity with simple automation platforms (e.g., Zapier, Workato) or API integrations
- Self-driven problem solver with a continuous-learning, proactive mindset (Future Builder mentality)
What We Do
The Sonatype journey started almost 15 years ago, just as the concept of “open source” software development was gaining steam. From our humble beginning as core contributors to Apache Maven, to supporting the world’s largest repository of open source components (Central), to distributing the world's most popular repository manager (Nexus), we’ve played a meaningful role in helping the world embrace the power of open innovation. We empower developers and security professionals with intelligent tools to innovate more securely at scale. Our platform addresses every element of an organization’s entire software development life cycle, including third-party open source code, first-party source code, and containerized code. Sonatype identifies critical security vulnerabilities and code quality issues and reports results directly to developers when they can most effectively fix them. This helps organizations develop consistently high-quality, secure software which fully meets their business needs and those of their end-customers and partners. More than 2,000 organizations, including 70% of the Fortune 100, and 15 million software developers rely on our tools and guidance to help them deliver and maintain exceptional and secure software.
Why Work With Us
We're on a mission to change how the world innovates by making software development easier. Already used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. And, we need you to do that. Join us!
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