Jobs at Sonatype

The Sales Engineer at Sonatype collaborates with account managers to improve customer software development practices through technical recommendations and innovative solutions, while engaging in demonstrations and RFP processes.

Drive indirect revenue across EMEA by building strategic reseller relationships, enabling partner-led pipeline generation, managing commercial execution with fulfillment partners, leading joint account planning and enablement, and maintaining pipeline/forecast hygiene in Salesforce and the partner portal.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

The Senior Customer Success Manager guides customers in using Sonatype products, supports onboarding, builds relationships with technical and business stakeholders, and works cross-functionally to enhance customer outcomes.

As a Senior Java Product Support Engineer, you'll troubleshoot Sonatype products, replicate customer environments, communicate with teams, and enhance product experiences.

Design and prototype developer-focused product experiences by co-creating UX with PMs and engineers. Map complex workflows and IA into clear patterns, build coded prototypes (HTML/CSS/JS/React) using Claude Code/VS Code/GitHub, run lightweight research, and align designs with technical constraints to enable AI-driven specs and seamless engineering handoff.

Provide technical support for Sonatype products: debug and reproduce defects, troubleshoot customer environments (cloud, containers, app servers), file actionable engineering issues, build diagnostic tools, maintain knowledge base, and communicate escalations to product and management.

Full-cycle inside sales role focused on high-velocity public sector deals ($5k–$25k ARR). Prospect, qualify, advance, and close net-new logos; manage many concurrent short sales cycles; respond to RFIs/RFPs; align channel partners; maintain Salesforce/Clari hygiene and accurate forecasts.

The Associate Customer Success Manager engages with customers to drive adoption, ensure value realization, and foster growth through structured guidance and collaboration with internal teams.

Manage a portfolio of B2B SaaS customers to drive onboarding, adoption, measurable outcomes, renewal confidence, and expansion. Proactively engage using telemetry and structured lifecycle motions, coordinate cross-functional teams, surface risks and growth signals, and apply GenAI tools to improve planning and communication.

Lead and scale a high-performing regional enterprise sales team across US East to drive predictable net-new ARR, compress sales cycles, improve forecast accuracy, and increase adoption within Fortune 100 accounts. Coach AEs on deal execution, manage pipeline governance in Salesforce and Clari, align pre-sales and renewals, design territory capacity, and serve as executive sponsor on large transactions.