Senior HR Operations Specialist

Are you looking to join an exciting highly collaborative HR team? The HR Operations & Services team, as the backbone of HR, is responsible for ensuring that employees have a seamless experience from the first contact and throughout their career at Vontobel, aligning with our culture and values. The team provides HR support services and uses innovative solutions to make HR processes easily accessible, user-friendly and transparent.
In this role, you will support the Vontobel day-to-day business across all business divisions, often being the very first touch point for employees’ requests, in Switzerland and other various international locations.

What would your role be?

• Answer inquiries from employees and line managers around HR services, policies and systems providing timely responses

• Maintain employee data and e-files in our HR System (Workday)

• Focus on daily HR operation processes and delivery of HR services including correspondence with employees, line mangers and employment authorities

• Share knowledge and experiences with team members and across HR, contribute to knowledge base

• Maintain HR Ticketing System and continuously improve its knowledge database

• Support in HR Projects, local initiatives and in special tasks such as register of commerce maintenance

What are we looking for?  

• At least 3 years of relevant work experience in a commercial/professional role within an international organization; experience in an international HR organization/ HR service center is an advantage

• Understanding of Swiss HR processes, tools and labour laws

• HR education such as certified HR Specialist with federal diploma of higher education or HR Assistant (“Personalassistent/-in”) is an asset

• High IT and process affinity (good MS Office skills and knowledge of a major HCM system such as Workday)

• Excellent command of written and spoken English and German; proficiency in additional languages is considered an asset

• Strong analytical and communication skills, high customer orientation, autonomy, positive team spirit

What do we offer?

• Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.

• Friendly, diverse team in an open-office space.

• All the latest technology to help you excel and advance.

• Agile environment in how we think, the way we work and our trust for each other.

• Flat hierarchy with collaboration at all levels.

• Campus feeling and a collaborative spirit.

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.

Why Vontobel?

At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability.

Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don’t meet all the criteria, we encourage you to apply if you’re enthusiastic about the role.

Do you want to be Vontobel?   

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.

If you have any questions you can contact us through our contact form.