Senior HR Operations Executive ( Portfolio Companies: Sitecore)

Company Description

IGT 1 Outsourcing Lanka (Private) Limited, is a Port City registered offshore company owned by three of the largest private equity companies, and a sister company of the largest Sri Lanka technology company, IFS.

We are committed to reinventing company success via offshore growth, expansion, diversity, and an unwavering pursuit of quality. As a leading provider of technology and employee offshore services, we help organizations all over the world navigate the complexities of the modern business environment. Our goal is to provide our customers with an operation that maximize operations, spur growth, allows them to develop and deliver world-class SaaS platforms, and create long-term value.

At IGT1 Lanka we believe that our people are the key to our collective success. We have developed a workplace culture that promotes diversity, teamwork, and ongoing education. We are presently a team of 300+ employees with a plan to double this capacity in the next 12 months.

As such, we are always on the lookout for talented individuals who share our passion for innovation and excellence. Joining IGT1 Lanka means becoming part of a forward-thinking organization that is shaping the future of business within the vibrant new Port City. Together, we can drive change, push boundaries, and build a smarter, more connected world through our offshore operation

Job Description

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

About the Role:
The position is a full HR operational support covering 2-3 EMEA countries. The person will support our employees and managers with a range of HR Operational activities. Working hours are aligned with EU time.The role reports to Manager, HR Operations and is part of our global HR Operations team.

What You’ll Do: 

• Support the employee lifecycle, including but not limited to promotions, transfers, leaves, and terminations
• Conduct employee orientations
• Administer benefits and conduct benefit orientations
• Respond to HR-related queries
• Liaise with payroll
• Participate in HR projects on an ad hoc basis

Qualifications

What You Need to Succeed

• 3+ years of solid HR experience preferably at the HR Operations level
• Fluency in English
• Excellent command of French is a strong advantage
• Experience with supporting employees in Belgium and the Netherlands is a plus
• Knowledge of MS Outlook, Word, Excel, and PowerPoint
• Experience in using HR Systems (Workday would be a plus)
• Excellent communication and interpersonal skills
• Friendly, energetic, and professional manner

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.