Senior HR Integration Consultant

Posted Yesterday
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Hiring Remotely in Michigan, USA
Remote
Senior level
Insurance
The Role
Lead and manage ASO and PEO migration teams, monitor KPIs, build SOPs, mentor staff, resolve escalations, support payroll/Time & Labor implementations, and coordinate cross-department onboarding efforts.
Summary Generated by Built In

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.


We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.


Must be eligible to work in the United States without the need for work visa or residency sponsorship.


We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.


Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.


Our Newest Opportunity: 

Role Objectives:

Manage ASO and PEO migration team to ensure clients start on projected timeline. Strong Communication skills between all parties and across departments. Assist team on problem solving as well as any escalations that arise. Mentor and guide migration teams to succeed in their career goals.

Key Responsibilities
  • Front line Manager for both ASO and PEO DigitalEdge builds
  • Monitors KPI’s on all internal and external deliverables.
  • Recommends and Builds SOP’s which will provide a better Customer Experience
  • Works with multiple teams and departments as needed
  • Mentors team by having weekly 1:1 meeting along with evaluating and monitoring their work loads.
  • Conducts internal team meeting(s) and trains when needed
  • Participates, when necessary, in welcome meeting with intros, expectations, timelines, ASO & PEO explanation.
  • Able to implement payroll as well as Time and Labor in both the ASO and PEO platforms during overflow situations or key strategic projects
  • May need to travel to an onsite location to onboard or manage an account
  • Other duties as appropriate to the objectives of the role and goals of Resourcing Edge

Key Measurables

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Preferred Skills

  • Undergraduate, associate degree or equivalent work experience in the field.
  • Multiple years in Customer Service
  • Multiple Payroll Platform Knowledge
  • Experience in growth and change management
  • Ability to analyze/adjust internal processes for better results in onboarding and operations
  • Excellent organizational skills with an attention to detail and the ability to handle and prioritize multiple projects
  • Strong troubleshooting and problem-solving skills
  • Ability to present information effectively and respond to questions from groups of managers, clients, and customers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
  • Human Capital Management, ASO or PEO experience
  • CPP and/or SHRM certification
  • Benefits and TLM knowledge a plus
  • Assist other teams as needed

Required Experience

  • 4 + years of strong customer service experience and supervisor experience in implementation. 
  • Able to work in a fast-paced environment and handle multiple events on a continual basis
  • Knowledgeable of both the ASO and PEO platforms
  • Clear communication and organization skills
  • Expert skills in Microsoft Office Suite
  • Energetic & Collaborative with multiple teams and departments

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.


OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.


Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:


City and County of San Francisco

City of Los Angeles

County of Los Angeles


Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.


In short, we believe in hiring the most qualified applicant for the position, regardless of background.


This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.


OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.


If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • 4+ years customer service experience and supervisor experience in implementation
  • Knowledgeable of both ASO and PEO platforms
  • Able to implement payroll and Time and Labor in ASO and PEO platforms during overflow or projects
  • Expert skills in Microsoft Office Suite
  • Clear communication and organization skills
  • Ability to mentor and manage teams, run 1:1s, and monitor workloads
  • May need to travel to onsite locations to onboard or manage accounts
  • Multiple payroll platform knowledge
  • Experience in growth and change management
  • CPP and/or SHRM certification
  • Benefits and TLM knowledge

OneDigital Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneDigital Health and has not been reviewed or approved by OneDigital Health.

  • Healthcare Strength Healthcare options are described as broad and well-regarded, including medical, dental, vision, telehealth, mental-health resources, and related programs. This breadth is consistently positioned as a relative strength of the total package.
  • Leave & Time Off Breadth Time-off offerings include PTO, paid holidays, “Summer Hours,” and a community Day of Service. Flexible time-off approaches are highlighted positively across roles and locations.
  • Wellbeing & Lifestyle Benefits Wellbeing programs such as gym discounts, diabetes management, caregiving support, and reproductive health assistance add meaningful breadth. These lifestyle-oriented perks enhance the perceived value of the package beyond core insurance.

OneDigital Health Insights

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The Company
HQ: Atlanta, Georgia
2,966 Employees
Year Founded: 2000

What We Do

OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success and financial security. Our insurance, financial services and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 75,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services and the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets across the nation. OneDigital has received the Glassdoor Employees’ Choice Award for Best Places to Work in 2023. For more information, visit onedigital.com.

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