The Role
The Senior HR Generalist will manage HR operations for Japan and Korea, handling onboarding, employee relations, labor law compliance, and local HR processes.
Summary Generated by Built In
We are looking for a HR Generalist to join our Global HR team! This is a fundamental role in the HR team and will be central to ensuring HR operational efficiency and effectiveness along with supporting the business locally. This role will be responsible for HR within the Japan and Korea markets, ensuring to stay connected with the broader JAPAC/SAMEA team along with the Global HR team.
In this role, you will support all stages of the employee lifecycle including delivery of employee onboarding, facilitating training, Workday processing, working to resolve employee queries, managing employee relations cases, and managing local benefits. You'll partner with the local business leaders along with HR Business Partners, Employment Legal, Talent Acquisition, Payroll, Benefits, and others to deliver world-class employee support to the Japan and Korea markets.
What You'll Do
- Manage all Workday processing and employee questions from onboarding to off-boarding for all employees in Japan and Korea
- Be the local specialist providing hands-on labor law advice and support for Japan and Korea
- Partner with the JAPAC/SAMEA HR Business Partner, Employment Legal, Talent Acquisition, Payroll, Benefits, and many others to understand and resolve local issues
- Update and adjust processes and content, if needed, based on new local labor laws
- Handle all local documents and government paperwork required for Japan and Korea
- Manage projects with various stakeholders to improve and streamline processes, ensuring we drive global consistency along with adjusting for local nuances as needed
- Support the JAPAC/SAMEA HR Business Partner to provide local support to the Japan and Korea business leaders
- Delivering training to support manager development
- Reviewing HR processes and suggesting changes to improve efficiency and scalability
- You will be located at the Tokyo office
- Ability to travel is required
Who You Are
- You have at least 5 years of experience working in an HR Generalist, Employee Relations Manager, People Operations, or HR Manager role
- Global experience working with international counterparts for an organization that has offices around the world
- Have strong knowledge of Japanese and Korean local labor regulations and employment practices as well as a desire to learn more
- Have experience working in a matrixed organization, with experience working in a media or technology company a plus
- Have exposure or experience with compensation and benefits, with an understanding of the local market a plus
- Ability to manage employee relations cases, such as performance management, harassment, discrimination, and other policy violations, from intake through investigation
- Ability to work collaboratively, being inclusive of all partners
- Ability to work independently and comfortable working in a distributed setting
- Ability to productively challenge and influence other teams, managers, and leaders
- Ability to prioritize well and be flexible in a fast-paced environment with changing demands where being resourceful to find answers is key
- Strong communication skills - both verbal and written
- Demonstrate a solution-focused approach to problem-solving, with the ability to find pragmatic outcomes
- Fluency in Japanese and English. Basic or intermediate knowledge of Korean would be an added advantage
Where You'll Be
- This role is based in Tokyo, Japan.
- We ask that you come into the office 2 to 3 times per week.
Skills Required
- 5 years of experience in HR Generalist, Employee Relations Manager, People Operations, or HR Manager role
- Strong knowledge of Japanese and Korean labor regulations and employment practices
- Experience working in a matrixed organization
- Fluency in Japanese and English
- Basic or intermediate knowledge of Korean
Spotify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spotify and has not been reviewed or approved by Spotify.
-
Flexible Benefits — Employees consistently praise the total compensation package beyond base salary, highlighting a mix of RSUs, cash incentives, and stipends alongside core pay. The package is described as flexible and customizable through equity choices (e.g., RSUs, options, cash) that can be tailored for long-term wealth building.
-
Leave & Time Off Breadth — Time-off offerings are repeatedly highlighted as substantial, including generous vacation, paid sick days, volunteer time, and flexible holidays. These policies are framed as a meaningful part of the overall rewards experience beyond salary.
-
Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life insurance, disability coverage, and mental health support. Additional employer contributions to HSAs are cited as strengthening the overall health and wellness value proposition.
Spotify Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Spotify transformed music listening forever when it launched in Sweden in 2008. Discover, manage and share over 50m tracks for free, or upgrade to Spotify Premium to access exclusive features including offline mode, improved sound quality, and an ad-free music listening experience.
