Senior HR Business Partner

Posted 23 Days Ago
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Amsterdam, NLD
In-Office
Senior level
Fintech
The Role
The Senior HR Business Partner will partner with leaders to drive performance, manage talent, and support organizational change in a dynamic environment.
Summary Generated by Built In
Senior HR Business Partner – Netherlands

Location: Amsterdam

Backbase is evolving into an AI-native organization. As the pace of change accelerates, the role of leaders and People Partners is changing too. This means a dedicated focus on workforce planning, talent management and supporting business transformations.

We are looking for a Senior HR Business Partner to partner closely with leaders in the Netherlands and help drive a high-performance, high-accountability culture during a period of significant transformation and growth.

This is not a traditional HRBP role focused on policy and process coordination. We are looking for a strong operator and performance partner who can challenge leaders, raise the talent bar, and help teams navigate change with clarity and pace.

You will work directly with senior leaders across Product, Technology, Services, and Corporate functions, translating business priorities into people actions that drive performance, engagement, and execution.

What You’ll Own
  • Strategic Business Partnership: Partner closely with leaders to align organization design, talent, performance, and workforce decisions with business priorities and transformation goals.
  • Performance & Talent Density: Help drive a culture of accountability and high performance. Support leaders in making strong talent decisions, raising the bar on performance, and building high-performing teams.
  • Manager Coaching & Leadership Support: Coach managers and senior leaders through performance conversations, organizational change, team effectiveness, and leadership challenges.
  • Transformation & Change: Support leaders and teams through significant organizational transformation, including evolving ways of working, AI-native operating models, and capability shifts across teams.
  • Talent Management: Drive key talent processes including succession planning, performance management, career development, and internal mobility. Ensure strong follow-through and quality discussions across the business.
  • Employee Relations & Governance: Partner with leaders and Legal on complex employee relations topics, ensuring balanced, pragmatic, and compliant decision-making in the Netherlands and across the globe.
  • Organizational Effectiveness: Help leaders think differently about structure, productivity, capability, and team design as the company evolves. Challenge complexity and support simplification where possible. Support designing solutions for the short and long term people planning.
  • Cross-functional Collaboration: Work closely with Talent Acquisition, Compensation, Learning, and People Operations to ensure a connected employee experience and consistent execution across the People function. 
What We’re Looking For

You are a strong business partner who knows how to balance employee experience with business performance. You are comfortable operating in fast-paced environments where priorities shift quickly and leaders expect clear, practical guidance.

You challenge constructively, simplify complexity, and focus on what creates impact. You are not afraid to have difficult conversations and can build credibility with senior stakeholders through strong judgment and execution.

You understand that leadership quality, talent density, and performance discipline matter; especially during transformation.

• Experience as an HR Business Partner in a scaling tech, SaaS, or fast-moving international environment
• Strong experience supporting senior leaders through change, performance management, and organizational challenges
• Comfortable operating in ambiguity and balancing strategic thinking with hands-on execution
• Strong understanding of Dutch employment law and employee relations
• Experience supporting organizational design, workforce planning, and talent management discussions
• Ability to influence and challenge senior stakeholders with confidence and pragmatism
• Fluent in Dutch + Clear communication style with strong judgment and business acumen
• Experience working across multiple functions and stakeholder groups in complex organizations


Skills Required

  • Experience as an HR Business Partner in a scaling tech, SaaS, or fast-moving international environment
  • Strong experience supporting senior leaders through change, performance management, and organizational challenges
  • Strong understanding of Dutch employment law and employee relations
  • Experience supporting organizational design, workforce planning, and talent management discussions
  • Ability to influence and challenge senior stakeholders

Backbase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.

  • Fair & Transparent Compensation Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
  • Leave & Time Off Breadth PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
  • Wellbeing & Lifestyle Benefits Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.

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The Company
951 Employees
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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