Senior HR Business Partner

Posted Yesterday
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Sydney, New South Wales, AUS
Hybrid
Senior level
Software • Hospitality
SiteMinder (ASX:SDR) is the world's leading open hotel commerce platform, empowering hotels and accommodation providers
The Role
The Senior HR Business Partner will advise Product, Technology, and Customer leaders on people strategy, talent reviews, succession planning, employee relations, wellbeing, reward, organizational design, change management, and workforce transformations. The role includes coaching managers, using people analytics, supporting global People Team initiatives, and fostering an inclusive employee experience in a fast-paced, matrixed technology environment.
Summary Generated by Built In

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What we do...

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the Senior HR Business Partner role...

We're looking for a dynamic, high-energy Senior HR/People Partner to join us on a 12-month fixed-term contract while one of our team is on maternity leave. If you love working at pace, adapting on the fly, and acting as a trusted sounding board, this is for you.

This is a hands-on, fast-paced HRBP role where momentum is key. You'll partner closely with senior leaders across Tech, Product, and our Customer teams to build high-performing teams, navigate change, and support our employee experience.

What you'll do...

  • Partner with Product & Tech leaders to align their people strategies with business goals

  • Lead talent reviews, succession planning, and career development initiatives

  • Partner with leaders on complex employee relations matters, wellbeing, and psychosocial safety

  • Build manager capability through coaching, practical guidance, and leadership development

  • Support reward, remuneration, and pay equity discussions in partnership with the broader People Team

  • Lead people aspects of restructures, workforce changes, and other transformation initiatives

  • Leverage people analytics to spot trends and back up key decisions

  • Work closely with People Ops to ensure seamless delivery and foster an inclusive culture

  • Support the broader Global People Team with initiatives and global projects

What you have…

  • Solid background as an HRBP or Senior HRBP in tech, SaaS, or another fast-moving industry.

  • Proven experience partnering with Product, Engineering, or other digital teams

  • Confidence working alongside senior leaders and influencing decisions across teams

  • Great coaching skills and the wisdom to know when to challenge, when to support, and when to escalate

  • Hands-on experience with org design, change management, performance, talent, and employee relations

  • A practical feel for using data and business context to back up your suggestions

  • High energy and total comfort moving quickly between high-level strategy and day-to-day execution

  • Clear communication style and a cool, calm head when tricky or delicate situations crop up

  • Strong stakeholder skills across a global, matrixed setup

  • A friendly, collaborative approach and a real passion for helping people do their best work

Bonus Points if you have...

  • Supported Product and Tech teams

  • Worked in a global, distributed, or scale-up tech environment before.

  • Familiarity with modern setups like agile product or engineering ways of working.

Our Perks & Benefits…

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Flexibility to work in a Hybrid model (3 days in-office)

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.

 

When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.

Skills Required

  • Solid experience as an HR Business Partner or Senior HR Business Partner in technology, SaaS, or another fast-moving industry
  • Experience partnering with Product, Engineering, or other digital teams
  • Ability to work confidently with senior leaders and influence decisions across teams
  • Strong coaching skills and judgment when to challenge, support, or escalate
  • Hands-on experience with organizational design, change management, performance, talent, and employee relations
  • Ability to use data and business context to support recommendations
  • Comfort moving between high-level strategy and day-to-day execution in a fast-paced environment
  • Clear communication and ability to remain calm during difficult or sensitive situations
  • Strong stakeholder management skills in a global, matrixed organization
  • Friendly, collaborative approach and passion for helping people perform at their best
  • Experience supporting Product and Technology teams
  • Experience in a global, distributed, or scale-up technology environment
  • Familiarity with agile product or engineering methodologies
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The Company
HQ: Sydney
Year Founded: 2006

What We Do

SiteMinder’s innovative online platform offers hotels and accommodation providers a comprehensive range of products and solutions to manage and streamline the distribution of their rooms across a wide selection of direct and indirect channels, take bookings from guests and communicate with guests. The global company, headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila, generates more than 100 million reservations worth over US$35 billion in revenue for hotels each year. SiteMinder was voted Best Channel Manager, Best Booking Engine, & Best Ecommerce Platform by Hotel Tech Report in 2023.

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