Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 700+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, and a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
Job DescriptionJob Profile: Product GTM - Driver Org
Experience:4-5 Years
Location: Bengaluru [Hybrid]
About the role
Swiggy is looking for a Product GTM leader for the Driver Org to own the last-mile translation of product readiness into successful business outcomes. This role sits at the intersection of product, operations, analytics, city teams, support, and marketing, and is responsible for ensuring that new driver-facing capabilities are not just built, but launched in a controlled, measurable, and high-adoption manner.
The ideal candidate can operate across rollout planning, analytics, field execution, and stakeholder influence, while working closely with PMs to scale products across cities and cohorts.
What will you get to do here?
- Own end-to-end go-to-market planning and execution for driver-facing products
Convert product readiness into city-wise launch plans, phased rollouts.
Create and run rollout and rollback SOPs, launch checklists, pre-mortems, and risk-mitigation plans.
Partner with PMs and analytics to define launch metrics, success thresholds, guardrails, and monitoring cadence.
Lead product feature and config walkthroughs for internal operations and city teams to ensure readiness before launch. Drive alignment.
Coordinate controlled pilots, production testing, field validation, and issue triage during scale-up. Engage in on-going field testing.
Monitor launch progress in real time, identify blockers early, and drive cross-functional resolution.
Proactively communicate launch status, roadblocks and path to green for every launch
Work with marketing and PMM teams to drive awareness, comprehension, and adoption among delivery partners through the right communication and enablement materials.
Build strong feedback loops from the ground to product teams by synthesizing field inputs, city feedback, and launch learnings into clear recommendations.
What success looks like
Products launch on time with strong operational readiness and low avoidable disruption.
GTM cycles are fast-tracked and completed well within time.
Rollouts are phased intelligently, with clear decision-making on pace, sequencing, and risk trade-offs.
City teams, support teams, and internal stakeholders are fully prepared and aligned ahead of launch.
Driver-facing features see high awareness, smooth adoption, and measurable business impact.
Risks, field issues, and adoption gaps are surfaced early and addressed quickly, preventing roll backs
Stakeholders and leaders receive timely status updates, clear escalation paths, and actionable decision options to unblock progress
What we are looking for
4-5 years of experience across GTM, product operations or business operations
Strong execution ability with experience driving cross-functional programs from planning through rollout & ability to drive alignment
Comfort operating in ambiguity and making structured decisions under changing on-ground conditions & ability to identify risks upstream
Strong analytical thinking; ability to define success metrics, interpret data, and drive action from insights.
Excellent stakeholder management and influencing skills across product, engineering, operations, support, analytics, and marketing.
Strong communication and documentation skills & ability to influence leadership
High ownership, bias for action, and willingness to get into field details when needed.
Prior experience in marketplaces, mobility, logistics, operations-heavy businesses, or scaled consumer tech is a plus
Able to conduct on-ground testing, spend time in the field to understand user pulse firsthand, and translate those insights into sharper rollout and product decisions
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law
Additional InformationWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- 4-5 years experience across GTM, product operations, or business operations.
- Proven ability to drive cross-functional programs from planning through rollout and drive alignment.
- Comfort operating in ambiguity and making structured decisions under changing on-ground conditions; identify upstream risks.
- Strong analytical thinking; define success metrics, interpret data, and drive action from insights.
- Excellent stakeholder management and influencing skills across product, engineering, operations, support, analytics, and marketing.
- Strong communication and documentation skills; ability to influence leadership.
- High ownership, bias for action, and willingness to engage in field-level details.
- Experience with marketplaces, mobility, logistics, operations-heavy businesses, or scaled consumer tech.
- Ability to conduct on-ground testing and field validation; synthesize field feedback into product recommendations.
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
