Sr AI/ML Engineer

Reposted 8 Hours Ago
Easy Apply
Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
We unify identity, intelligence, and activation to create better experiences for consumers & better results for brands.
The Role
Build and deploy production-grade ML/LLM solutions for ad targeting, ranking, pacing, personalization, and creative intelligence. Design low-latency ML lifecycles, operate services at scale, integrate agentic LLM workflows, optimize inference, monitor model performance, and mentor engineers.
Summary Generated by Built In

As a Senior AI/ML Engineer in our AdTech team, you will be a hands-on individual contributor building and deploying machine learning models and AI-driven features for our advertising platform. You will partner with engineering, product, and data science to deliver production-grade ML for campaign optimization, user personalization, and creative intelligence—operating at large scale and low latency across billions of ad events per day. You will contribute to modern ML/LLM capabilities and agentic workflows that automate and enhance campaign operations, with a strong focus on reliability, performance, and measurable business impact.

Key Responsibilities
  • Machine Learning Delivery: Design, implement, and ship scalable ML solutions for core AdTech use cases (targeting, ranking, pacing, measurement). Own features end-to-end from experimentation to production rollout.
  • ML System Design: Build and evolve the ML lifecycle—data preparation, training, evaluation, and real-time inference—ensuring models integrate cleanly with ad serving systems and meet low-latency, high-throughput requirements.
  • Technical Contribution: Contribute to the AI/ML technical roadmap by evaluating tools and techniques (including deep learning, LLMs, and retrieval/feature systems). Make pragmatic trade-offs with an eye toward maintainability and operational excellence.
  • AI & Agentic Applications: Develop and integrate LLM-powered features and agentic workflows that assist with campaign workflows such as audience insights, bid/budget recommendations, and creative generation—within well-defined guardrails.
  • Cross-Functional Collaboration: Work closely with engineering, product, and data science partners to translate marketing objectives into ML-driven solutions, define success metrics, and deliver iterative improvements.
  • Performance & Reliability: Operate ML services in a high-concurrency, latency-sensitive environment. Optimize inference paths, implement monitoring/alerting, manage model drift, and ensure safe deployment practices (A/B testing, canaries, rollbacks).
  • Mentorship & Best Practices: Mentor and support other engineers through code/model reviews and knowledge sharing. Champion engineering rigor in testing, observability, documentation, and reproducible ML workflows.
Required Qualifications
  • 5+ years of experience in software engineering and/or applied machine learning, with a track record of shipping ML systems to production.
  • Experience designing and building high-throughput, low-latency services or data pipelines for large-scale applications.
  • Working knowledge of the programmatic advertising ecosystem (DSP/SSP/RTB) is a plus; strong adjacent experience (recommendation, ranking, marketplaces) is also valued.
  • Proficiency in at least one of Java, Go, or Python for backend services and ML tooling.
  • Hands-on experience with ML frameworks (PyTorch or TensorFlow) and common modeling approaches (classification, ranking, embeddings, deep learning).
  • Experience with big data and streaming frameworks (e.g., Spark, Kafka) for processing and analyzing large datasets.
  • Experience deploying ML to cloud environments (preferably AWS) and operating services at scale.
  • Familiarity with data stores (SQL/NoSQL) such as PostgreSQL/MySQL, Cassandra/DynamoDB, Redis, etc.
  • Familiarity with containerization/orchestration (Docker, Kubernetes) and CI/CD practices.
  • Strong communication skills and ability to collaborate across disciplines; comfort explaining technical concepts to both technical and non-technical stakeholders.
Preferred Qualifications
  • Experience with Large Language Models (LLMs) and generative AI applied to advertising (e.g., ad copy generation, creative optimization, or personalized messaging).
  • Experience designing and implementing agentic workflows that support autonomous or semi-autonomous decision-making with strong safety/observability guardrails.
  • Experience with model serving and optimization for real-time inference (latency-critical environments).
  • Familiarity with modern data lake and table formats (e.g., Apache Iceberg, Apache Hudi) for managing large-scale analytical datasets.
  • Knowledge of microservices architecture and event-driven design patterns in distributed systems.
  • Contributions to open-source projects, publications, or speaking engagements that demonstrate thought leadership in AI/ML are a plus.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Skills Required

  • 5+ years of experience in software engineering and/or applied machine learning with a track record of shipping ML systems to production
  • Experience designing and building high-throughput, low-latency services or data pipelines for large-scale applications
  • Proficiency in at least one of Java, Go, or Python for backend services and ML tooling
  • Hands-on experience with ML frameworks (PyTorch or TensorFlow) and modeling approaches (classification, ranking, embeddings, deep learning)
  • Experience with big data and streaming frameworks (e.g., Spark, Kafka) for processing and analyzing large datasets
  • Experience deploying ML to cloud environments (preferably AWS) and operating services at scale
  • Familiarity with data stores (SQL/NoSQL) such as PostgreSQL/MySQL, Cassandra/DynamoDB, Redis
  • Familiarity with containerization/orchestration (Docker, Kubernetes) and CI/CD practices
  • Strong communication skills and ability to collaborate across disciplines
  • Working knowledge of the programmatic advertising ecosystem (DSP/SSP/RTB) or strong adjacent experience (recommendation, ranking, marketplaces)
  • Experience with Large Language Models (LLMs) and generative AI applied to advertising
  • Experience designing and implementing agentic workflows with safety/observability guardrails
  • Experience with model serving and optimization for real-time inference (latency-critical environments)
  • Familiarity with modern data lake/table formats (Apache Iceberg, Apache Hudi)
  • Knowledge of microservices architecture and event-driven design patterns
  • Contributions to open-source projects, publications, or speaking engagements demonstrating AI/ML thought leadership

What the Team is Saying

Stephanie
Susie
Christian Chen
David A. Steinberg
Stephen Gerber
Candice Chafey
Ana Hirani
Ana Hirani
Jennifer Westerfield
Jennifer Westerfield
Jennifer Westerfield
Roman Gun
Roman Gun
Roman Gun

Zeta Global Compensation & Benefits Highlights

How does Zeta Global ensure its pay and bonus plans are competitive?

Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.

  • Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
  • Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
  • Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
  • Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
  • External signals:
    • Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
    • Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
    • Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation. 

Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.

Zeta Global Insights

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The Company
HQ: New York, NY
2,429 Employees
Year Founded: 2007

What We Do

Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.

Why Work With Us

At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.

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Zeta Global Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQNew York, NY
Bengaluru, Karnataka
Boca Raton, FL
Brussels, BE
El Segundo, CA
Hyderabad, Telangana
London, GB
München, DE
Nashville, TN
Paris, FR
Praha, CZ
San Francisco, CA
Washington, DC
Learn more

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