Senior Growth Product Manager

Posted 18 Days Ago
Be an Early Applicant
Hiring Remotely in Toronto, ON
Remote
Senior level
Fintech
The Role
As a Senior Product Manager at Mission Lane, you will lead customer acquisition strategies, shape product roadmaps, and work collaboratively with various teams to enhance customer experiences and drive growth. You will innovate in a startup environment, focus on delivering results, and ensure operational efficacy while managing technical software products.
Summary Generated by Built In

Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we’re redefining consumer credit for the better. Sound like a mission you can get behind?

The impact you'll make in this role:

We are currently seeking a dynamic Senior Product Manager to play a pivotal role in propelling Mission Lane to new heights. This position requires a strategic thinker who can expand our account base through innovative and unconventional methods which drive new and existing customer growth. In 2025 alone, you’ll be building out the strategy and roadmap to acquire tens of thousands of new customers a month and expand our existing customer growth strategy by more than 10x next year!  

As a member of our product team, you will be immersed in a culture of continuous discovery, testing, and learning to identify what truly matters. Collaboration is key in this role, as you will work closely with various teams throughout the organization, including growth, engineering, customer insights and credit, to gain insights into priorities, universal capability needs, and competitive advantages. Your primary responsibilities will include shaping the product roadmap and delivering impactful results. If you are looking to make a significant and lasting impact, this opportunity is tailor-made for you.

As the Senior Product Manager, you will be: 

  • A thought leader for the company -- and outside the company -- innovating and driving exceptional experiences for our customers
  • A critical part of the Product and Growth teams, building out the strategy and roadmap
  • Creative and driven to achieve results through outside the box thinking
  • Driving results focused on quality customer experience, the growth of our business, operational efficiency, and risk mitigation 
  • Working closely with stakeholders to deliver in a high quality and high impact manner
  • Passionate about delivering fair and clear credit to our customers
  • Flexible enough to cross traditional job definition lines (we're a startup, so you will wear more than just a PM hat)

To set you up for success in this role from day one, Mission Lane is looking for candidates who have:

  • 5+ years of Product Management experience, managing technical software products from ideation to rollout and continuous optimization
  • Experience defining and influencing roadmaps which optimize enterprise value against customer, business, and technology problems
  • A strong bias toward action and a proven track record of delivering minimum viable products to market at rapid speed
  • Persistence and creative ‘get it done’ approach to ensure successful outcomes for your product, our customers, our employees, and our company
  • Willingness to take big swings which can (and should!) have massive impacts on our trajectory
  • Excellent communication skills to lead and inspire teams and leadership
  • A structured problem-solving approach to help a team work through a wide range of issues
  • Intellectual curiosity for emerging technologies and engineering challenges
  • Ability to actively seek out multiple opinions, yet make independent decisions and influence positive outcomes
  • Experience working to acquire new customers and to deepen relationships with our existing customers by improving conversion, testing new channels, and optimizing communication strategies

You get bonus points for experience or knowledge in the fintech and/or other regulated space.

--

Compensation

Base Salary:  $130,194 - $140,194 USD

Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role.  Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 

It all started with a realization:  nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.

To date, over three million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.

 *****

Mission Lane is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.  Applicants can initiate an accommodation request by contacting [email protected].

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Each Laner is responsible for keeping Mission Lane informed of their primary work location within the United States. Changes to a Laner's work location may result in changes to certain benefits based on local policies and requirements. If a Laner desires to move to an approved state within the US, we ask that they notify People Operations at least 30 days prior to moving, so we can ensure appropriate setup takes place.

Top Skills

Product Management
The Company
HQ: Richmond, VA
472 Employees
Hybrid Workplace
Year Founded: 2018

What We Do


Mission Lane is not your average fintech company. We’re on a mission to disrupt the financial industry and normalize treating members like humans. With our unique take on credit, debit, and income discovery, we’re making life easier for millions of Americans, and loving our work every step of the way.

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