Mission Lane
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Serve as the voice of Mission Lane, assisting customers who have fallen behind on payment and helping improve their financial health.
Lead Collections and Recoveries teams to optimize operations, minimize delinquencies, maximize recoveries, and provide excellent customer experience. Drive continuous improvement and lead strategic initiatives to support the company's mission of financial inclusion. Manage a team of 80+ and collaborate with other departments within the organization.
Seeking a Human Resources Business Partner to empower technical leaders, drive talent strategy, and foster a people-first culture at Mission Lane.
Serve as a Bilingual Account Coordinator in the Collections and Recoveries team, where you will communicate with customers who have fallen behind on payment and assist them in improving their financial health. This role requires strong communication skills, the ability to speak English and Spanish fluently, and a customer-centric approach.