Senior Growth Analyst - Temporary contract

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.

💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.

💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do

As part of the Central Marketing team, you will join the Growth Analytics team as a Senior Growth Analyst. In this role, you will lead data-driven initiatives supporting both Media (paid activities) and Loyalty (retention & CRM) activities across the company.

Acting as a strategic bridge between business, local marketing teams, Data and Engineering, you will turn complex data into actionable insights that help us spend smarter, grow faster and maximize Customer Lifetime Value (LTV).

Key responsibilities

Business & Growth Performance Monitoring 

• Build, maintain and automate dashboards and reports tracking marketing and business KPIs (acquisition, activation, retention, bookings, CAC, LTV, ROAs/ROI)
• Ensure tracking consistency and data quality across channels, web/app touchpoints and analytics tools
• Proactively identify trends, performance anomalies, and growth opportunities, translating complex data into clear strategic recommendations for stakeholders
• Serve as the main point of contact for local marketing teams, helping them leverage central analytics assets and tailored business insights

Advanced Analyses & Decision Support (Media & Loyalty focus) 

• Media & Paid Acquisition: perform deep-dive analyses on channel efficiency, campaign effectiveness, user behaviour and funnel conversion
• Loyalty & Retention: analyze loyalty program performance, user cohorts, and incentives (discounts, rewards) ; evaluate their long-term impact on revenue, repeat rate, margin, and churn
• Experimentation: design, execute, and analyze A/B tests and incrementality studies to measure the true causal impact of marketing initiatives

Boosting Productivity & Innovation via AI / Automation 

• Leverage AI tools to automate data workflows, optimize report updates, and reduce manual reporting tasks.
• Implement AI agents and automated alerting systems to detect real-time performance anomalies and surface emerging user trends.

Who you are

• Bachelor’s or Master’s degree in a quantitative field (business analytics, statistics, economics, engineering or similar)
• 3 to 5 years’s experience in analytics, ideally in growth or marketing analytics within a digital company
• Strong SQL skills; experience with Python is a plus
• Hands-on experience with BI (ideally PowerBI) and tracking platforms (e.g. AppsFlyer)
• Solid understanding of digital marketing levers (paid acquisition, CRM, SEO/ASO, app marketing) and attribution concepts
• Ability to translate complex analyses into clear, actionable recommendations for non-technical audiences
• Autonomous, rigorous and curious, with a strong sense of ownership
• Team player who enjoys working in an international environment
• Fluent in English, French is a plus

What we offer

• 😄 An awesome team
• 🏠 6 month contract (maternity cover) from December 2026 to May 2027
• ⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary
• 🍕 Lunch vouchers available for each working day 
• 🌎 International teams and a multicultural environment spanning 10 offices across Europe
• 🤝Highly inclusive working environment
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area
• 🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.

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