Jobs at TheFork, a Tripadvisor company

Manage end-to-end HR operations for France and Belgium including payroll oversight, legal compliance, employee records, benefits administration, onboarding/offboarding, absence and health administration, Workday HRIS data integrity, HR reporting and CSE support, employee inquiries via ServiceNow, and regional HR projects to optimize processes and ensure compliance.

Responsible for growing restaurant revenue, managing relationships, executing marketing plans, and providing training on TheFork tools. Track performance through KPIs and ensure compliance with company standards.

Manage and grow a portfolio of restaurant accounts by selling and activating TheFork solutions. Serve as primary contact, provide onboarding, training, and ongoing support via phone and email. Advise on positioning, revenue management, and promotions; execute action plans with Sales and Marketing; negotiate commercial terms; monitor compliance and quality; share feedback to improve products. Track KPIs like monthly revenue, promotions participation, and customer issues.

Build and ship features and integrations for TheForkManager. Work with product and design, perform technical analysis, maintain code quality, fix bugs, mentor juniors, and participate in interviews and restaurant visits.

As an Inside Sales Representative, you'll drive sales of TheFork Manager to restaurants in Flanders, managing the full sales cycle and collaborating with the sales team for market strategy.

Partner with Sales and Country Leadership to drive sales performance and operational efficiency across France & Belgium. Own forecasting, reporting, KPI dashboards, performance reviews, compensation support, quota setting, and sales process optimization. Improve forecasting accuracy, Salesforce governance, and tool adoption, leveraging AI and automation. Coordinate cross-functional initiatives, support implementation of new tools and routines, and provide actionable insights to inform strategic decisions.

Develop and maintain production Android applications, focusing on Kotlin and Jetpack Compose. Implement Clean Architecture and SOLID principles, write unit and integration tests, debug in production, collaborate with cross-functional teams, and own the codebase long-term to deliver customer-focused features.

Lead two teams of Data Engineers and Data Ops to enhance the data platform. Drive improvements, ensure best practices in data processing, and mentor team members.

Design, develop and ship features and integrations for restaurant software (TheForkManager). Participate in planning, technical analysis, maintenance, bug fixes, mentor junior engineers, influence technical decisions, and engage with stakeholders and customers to gather feedback.

As an Account Manager at TheFork, you will manage restaurant customers, provide marketing solutions, ensure revenue growth, and maintain strong customer relationships.

The role involves engaging with restaurant owners in the French market to sell TheFork products and services, focusing on closing deals and providing solutions to enhance their restaurant operations.

As an Inside Sales Representative, you will contact restaurant owners to sell TheFork products, manage leads through CRM, and close deals successfully.

The Key Account Manager will prospect and acquire new restaurants within the Chinese segment, manage a sales pipeline, negotiate deals, and conduct market research, focusing on building strong relationships in the Asian restaurant community.

The Senior Software Engineer will develop solutions at the intersection of product, engineering, data, operations, and AI, focusing on enhancing user experience and operational efficiency for restaurants.

Manage gift card distributors to optimize performance, execute targeted B2B campaigns, negotiate deals, and coordinate with internal departments while exceeding revenue targets.

Support central B2B marketing by using generative AI to create and repurpose content, draft social copy and visual prompts for LinkedIn and Meta, collaborate on creatives, and monitor performance to optimize campaigns.

Manage a portfolio of restaurant clients to drive month-over-month revenue growth by selling TheFork solutions. Serve as primary contact, provide phone/email support and training, develop promotional plans with Marketing, negotiate commercial deals, monitor compliance and quality, and relay product feedback to cross-functional teams.

The Fullstack Software Engineer will work on building software solutions that enhance restaurant operations and improve user experiences through AI and automation, collaborating closely with various teams.

Design and build production-ready end-to-end data pipelines, refactor Airflow orchestration, implement data contracts and quality controls, enable domain-oriented data products, embed lineage/observability, and collaborate with architects, DataOps, BI, and engineering teams to evolve a self-service cloud data platform.