JOB SUMMARY
“Are you a dynamic and passionate communicator, driven by a desire to make a profound difference in the lives of grieving individuals and communities?
The Highmark Caring Place is more than just a grief support center; we are a beacon of hope for children, teens, young adults, adults, and families navigating the profound journey of grief after the death of a loved one.
Our mission is clear: to ensure no one grieves alone by empowering individuals to find strength and hope through compassionate care, innovative programs, and meaningful connections. We are a mission-driven and value-based organization, dedicated to helping those who are grieving feel less alone and find hope again.
We are seeking an exceptionally motivated and empathetic Outreach and Education Coordinator to be a voice for the Highmark Caring Place in our communities. This is a vital role for someone who thrives on building relationships, delivering impactful presentations, and inspiring a variety of groups – from grieving families to dedicated professionals – to engage with our life-changing work.
Your Role in Our Mission:
As our Outreach and Education Coordinator, you will be on the front lines, passionately spreading the word about the vital services of The Caring Place. You will bridge the gap between those who need support and the resources we offer, transforming awareness into engagement. Your efforts will not only expand our reach but also foster a more grief-informed, compassionate community, driving participation across all facets of our program.”
This role is based in Erie, PA.
ESSENTIAL RESPONSIBILITIES
- Plan and implement facility based peer support sessions for grieving children and their families and school based support groups for grieving students.
- Plan and implement specialized programs designed to raise awareness and provide additional support to participants of the Caring Place peer support programs as well as to their extended families members..
- Plan and implement or support a comprehensive volunteer program including recruitment, training, recognition, and retention components.
- Plan and implement or support an ongoing outreach and education strategy to generate family participants, volunteers and school partnerships, and community partnerships.
- Conduct thorough assessments to determine family’s level of appropriateness for the Caring Place program and/or need for other community services.
- Other duties as assigned or requested.
EDUCATION
Required
- Master's Degree in Psychology, Social Work, Counseling, Child Development, or other related field
Substitutions
- None
Preferred
- None
EXPERIENCE
Required
- 3 years working with children in a mental health setting
- Work with therapy/support groups
- Work with grieving children and/or families
- Public speaking and/or Training
- Knowledge of local mental health and social service agencies
Preferred
- None
LICENSES AND CERTIFICATIONS
Required
Driver's License
Preferred
- None
SKILLS
- Proficiency in MS Office
- Possess good written and oral communication skills.
Language (Other than English)
None
Travel Required
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based
Teaches/trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Does Not Apply
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at [email protected]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Skills Required
- Master's Degree in Psychology, Social Work, Counseling, Child Development, or related field
- 3 years working with children in a mental health setting
- Experience with therapy/support groups
- Experience working with grieving children and/or families
- Public speaking and/or training experience
- Knowledge of local mental health and social service agencies
- Driver's License
Highmark Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highmark Health and has not been reviewed or approved by Highmark Health.
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Healthcare Strength — Medical, prescription, dental, and vision coverage are emphasized alongside 100% coverage for preventive exams, with onsite pharmacy access and fitness center availability at major campuses.
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Retirement Support — An employer‑sponsored 401(k) with a company match is highlighted, with AHN materials illustrating a 100% match on the first 4% plus an additional 1% employer contribution as an example within the enterprise.
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Wellbeing & Lifestyle Benefits — Wellness programs include stress‑management classes, health coaching, incentives for healthy activities, team‑member discounts, and volunteer incentives, with paid volunteer time also noted in the overall package.
Highmark Health Insights
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions. We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
