At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
As the Senior Graphic Designer, you will be instrumental in elevating our brand's visual identity and ensuring consistency across all marketing and communications materials. You will lead the design and production of high-quality visual assets that align with our brand strategy and support various marketing initiatives, contributing to enhanced brand awareness and engagement. This role requires a creative and experienced designer with a strong portfolio, capable of translating complex concepts into compelling visual stories.
Main Activities and Responsibilities:
● Design and produce a wide range of marketing and communications materials, including but not limited to, digital ads, social media graphics, website visuals, presentations, brochures and event collateral, adhering to brand guidelines.
● Collaborate closely with the Senior Marketing Manager - Brand, Marketing Managers, and Communications Managers to understand project requirements and deliver visually impactful solutions.
● Develop and maintain design templates and style guides to ensure brand consistency across all platforms and campaigns.
● Provide creative direction and feedback on design projects, ensuring high visual standards and effectiveness.
● Stay updated on industry trends, design tools, and best practices to continually enhance the quality and innovation of visual outputs.
● Manage design projects from concept to completion, ensuring timely delivery and adherence to project specifications.
● Assist in the creation of visual content for internal communications and employee engagement initiatives.
● Utilise design software and tools effectively to create and manage design assets.
● Contribute to the continuous improvement of design processes and workflows, file management and storage.
● Basic web development and optimisation.
● Act ethically with integrity and honesty to uphold the company’s compliance culture and high standards of business conduct.
● Comply with privacy, data protection, and information security policies when handling personal and company data.
● Support the company’s speak-up culture by reporting any suspected or actual improper conduct.
Qualifications and Typical Experience:
●Relevant tertiary qualifications in Graphic Design, Visual Arts, Multimedia Arts, or a related creative field.
● 5-8 years of proven experience as a Graphic Designer, with a significant portion in a senior role, preferably within a corporate or agency setting, or B2B technology/outsourcing sectors.
● A strong portfolio showcasing a diverse range of design projects and demonstrating creative versatility.
● Experience in brand identity development and governance is highly desirable.
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What We Do
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
