Senior Global S/R Specialist (R5264)

Posted Yesterday
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Dallas, TX, USA
In-Office
79K-110K Annually
Senior level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Our mission is to protect service members and civilians with intelligent systems.
The Role
Lead and execute global shipping, receiving, import/export, and warehouse operations. Ensure compliance with ITAR/EAR and DG regulations, manage freight forwarders and customs processes, maintain inventory in ERP/WMS, investigate logistics issues, support customer deliveries and field deployments, and mentor junior staff while driving process improvements.
Summary Generated by Built In
Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:
The Senior Global Shipping & Receiving Specialist is responsible for executing and coordinating domestic and international shipping, receiving, inventory control, export compliance, import operations, and warehouse activities supporting Product Delivery, Manufacturing, Sustainment, and Customer Operations. This position serves as a subject matter expert for global logistics operations and ensures the timely, compliant, and efficient movement of equipment, parts, and customer deliveries worldwide.

What you'll do:

  • Execute domestic and international shipments via parcel, LTL, FTL, air freight, ocean freight, and hand-carry operations.
  • Coordinate import and export activities with freight forwarders, customs brokers, government agencies, and internal stakeholders.
  • Prepare and review commercial invoices, packing lists, EEI filings, AES filings, export licenses, carnets, certificates of origin, and other shipping documentation.
  • Ensure compliance with ITAR, EAR, DG regulations, customs requirements, and company policies.
  • Support customer deliveries, field deployments, demonstrations, sustainment activities, and international programs.
  • Coordinate Dangerous Goods (DG) shipments, including lithium battery compliance and hazardous material documentation.
  • Receive, inspect, process, and inventory incoming materials and customer returns.
  • Maintain accurate inventory transactions within ERP/WMS systems.
  • Investigate shipment delays, customs holds, inventory discrepancies, and logistics-related issues.
  • Partner with Product Delivery, Manufacturing, Engineering, Procurement, Trade Compliance, and Program Management teams to support operational objectives.
  • Assist with development and implementation of logistics processes, work instructions, and continuous improvement initiatives.
  • Train and mentor junior Shipping & Receiving Specialists and support cross-functional logistics training.
  • Support warehouse organization, inventory accuracy, cycle counts, and material handling operations.
  • Provide shipment status updates and logistics reporting to leadership and program teams.

Required qualifications:

  • 5+ years of experience in shipping, receiving, logistics, supply chain, warehouse operations, or international transportation.
  • Experience supporting international shipments and customs processes.
  • Knowledge of export control regulations, including ITAR and EAR.
  • Experience working with freight carriers, customs brokers, and freight forwarders.
  • Familiarity with ERP systems and inventory management processes.
  • Strong organizational skills and attention to detail.
  • Ability to lift and move materials up to 50 pounds.
  • Ability to obtain and maintain any required security clearances or export authorizations.

Preferred qualifications:

  • Bachelor's degree in Supply Chain, Logistics, Business, or related field.
  • Experience supporting aerospace, defense, military, or government programs.
  • Dangerous Goods (IATA/IMDG/49 CFR) certification experience.
  • Experience with ATA Carnets, temporary imports/exports, and international demonstrations.
  • Lean, Six Sigma, or continuous improvement experience.
  • Forklift certification or warehouse equipment experience.

Leadership expectations:

  • Serve as a logistics subject matter expert.
  • Mentor junior team members and provide day-to-day guidance.
  • Drive process improvements and operational excellence initiatives.
  • Demonstrate ownership, accountability, and customer-focused decision making.
  • Partner across departments to resolve complex logistics and compliance challenges.

#LI-JM1
#LC

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

Skills Required

  • 5+ years of experience in shipping, receiving, logistics, supply chain, warehouse operations, or international transportation
  • Experience supporting international shipments and customs processes
  • Knowledge of export control regulations, including ITAR and EAR
  • Experience working with freight carriers, customs brokers, and freight forwarders
  • Familiarity with ERP systems and inventory management processes
  • Strong organizational skills and attention to detail
  • Ability to lift and move materials up to 50 pounds
  • Ability to obtain and maintain any required security clearances or export authorizations
  • Bachelor's degree in Supply Chain, Logistics, Business, or related field
  • Experience supporting aerospace, defense, military, or government programs
  • Dangerous Goods (IATA/IMDG/49 CFR) certification experience
  • Experience with ATA Carnets, temporary imports/exports, and international demonstrations
  • Lean, Six Sigma, or continuous improvement experience
  • Forklift certification or warehouse equipment experience

What the Team is Saying

Dylan
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Willy
Michael
Vibhav
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Ryan
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Shield AI Compensation & Benefits Highlights

  • Healthcare Strength Company materials describe excellent medical, dental, and vision coverage alongside a mental‑health EAP. Site perks such as an onsite gym in DC and a gym discount in San Diego support a health‑focused offering.
  • Retirement Support Careers materials highlight a 401(k) with company match as part of the standard package. A Total Rewards overview emphasizes retirement features within a broader, transparent compensation view.
  • Career-Linked Recognition & Rewards Compensation for in‑demand technical and senior go‑to‑market roles is described as competitive, with visible engineering ranges and top‑end packages. This points to meaningful upside tied to role, level, and scarce skills.

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The Company
HQ: Port Melbourne, Victoria
Year Founded: 2015

What We Do

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

Why Work With Us

What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.

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Shield AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQMelbourne, Victoria
HQSan Diego, CA
Abu Dhabi, AE
Arlington, VA
Boston, US
Frisco, US
Kyiv, UA
Melbourne, AU
Oslo, NO
Prosper, TX
Taipei City, TW
Taipei City, TW
Waltham, MA
Washington, US
Learn more

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