Head of Desk

Reposted 21 Days Ago
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Milan
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Responsible for the sales cycle in FX services, managing client relationships, and helping clients achieve strategic goals while building a strong network in the FX market.
Summary Generated by Built In

Job description

You are a key leader and the first point of contact for your team and clients, supporting them in taking back control of their international payment processes and giving them insight into the FX market. By guiding your team and clients through the world of currencies, rates, and hedging strategies, you help reduce risks, strengthen trust, and drive growth.

In addition to our innovative technology and solutions, our people are vital to our success. Our team’s ambition is to help international companies regain control of their payments by making the market open and transparent. By understanding the wishes and needs of our clients, you and your team translate our products into the best possible solutions. By providing clients with insights into exchange rates, multi-currency payments, and hedging, you give them the confidence to strengthen and expand their international presence.


What will you do?

  • Lead, mentor, and develop a team of FX Sales professionals to achieve their individual and collective goals.
  • Build and maintain a strong network in the Italian market, identifying new business opportunities and strategic partnerships.
  • Act as a trusted advisor to your clients, supporting them in managing FX exposure and international payment strategies.
  • Drive performance through clear objectives, ongoing coaching, and development of your team’s consultative sales and market expertise.
  • Ensure accurate management of client relationships and data in the CRM system, providing reliable forecasts and visibility on the sales pipeline.
  • Collaborate closely with the Account Management, Compliance, Risk, Operations, and Marketing teams to ensure an outstanding client experience.
  • Represent ibanFirst at client meetings, events, and industry gatherings, reinforcing our brand and expanding our presence in Italy.

What do you bring?

  • 3-5  years of experience in FX sales, corporate banking, or B2B environment, with proven success in team leadership or desk management.
  • Strong knowledge of the FX market, hedging instruments, and international payments.
  • Proven experience in managing relationships and driving sales with CFOs, Heads of Finance, and other senior finance executives will be highly valued.
  • A solid network and portfolio of corporate clients.
  • Bachelor’s or Master’s degree in Business, Finance, Economics, or a related field.
  • Native in Italian and English.
  • Excellent communication and negotiation skills with strong commercial acumen.
  • A strategic and analytical mindset, capable of identifying opportunities and optimizing team performance.
  • A proactive, entrepreneurial attitude and the ability to motivate and inspire others in a fast-paced, results-driven environment.

You are a self-starter who takes initiative and continuously challenges yourself and your team to deliver excellence. You use your analytical insight and experience to strengthen our sales strategy and drive growth for ibanFirst in Italy.


What do we offer?

You will become part of one of the fastest-growing scale-ups in Europe. You’ll join a motivated and collaborative team with the shared goal of becoming the European leader in international payments.

In addition, you’ll receive:

  • A competitive salary and attractive bonus based on your performance and results.
  • 25 vacation days per year.
  • All the tools and resources needed to perform your role successfully.
  • A structured Global Onboarding Session at our Paris office.
  • The opportunity to lead and build a high-performing team in Milan.
  • The chance to contribute directly to ibanFirst’s growth and success in Italy.
  • Fast professional and personal development in a dynamic and international environment.

About

iBanFirst is an international financial services provider offering alternative payment solutions to traditional banking.

Founded in 2013, iBanFirst is a fintech that developed a banking platform to enable international SMEs to carry out fast, secure and fairly priced multi-currency transactions.

Thanks to iBanFirst, finance teams can send and receive payments in more than 30 currencies and benefit from personalized support to cover their foreign exchange exposure.

Since 2016, iBanFirst has raised 46 million euros and in May 2021, the Californian fund Marlin Equity Partners invested €200M to further accelerate the growth and development of iBanFirst.

Joining iBanFirst is a unique opportunity to develop your skills and evolve quickly in an international company that is at the cutting edge of innovation.

Gaby #LI-GA1

#LI-Onsite

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The Company
London
345 Employees
Year Founded: 2016

What We Do

Founded in 2016, iBanFirst has quickly established itself as the leading alternative for businesses that trade and carry out international payments. iBanFirst offers a next-generation cross-border payment experience that combines a powerful platform and the support of FX experts. With iBanFirst, executives and finance teams can get direct access to currency markets, receive, send and track payments and develop tailored hedging strategies.

With more than 350 employees in 10 European countries, processing a volume of transactions worth more than €1.4 billion each month, and listed by the Financial Times as one of Europe's fastest growing companies, iBanFirst became in less than 10 years a trusted partner for SMEs across borders.

iBanFirst has the financial backing of the French public investment bank (bpiFrance), European venture capital leaders (Elaia, Xavier Niel), and the American investment fund Marlin Equity Partners (more than 8 billion dollars of capital under management).

Regulated by the National Bank of Belgium as a payment institution, iBanFirst is authorized to operate throughout the European Union. Member of the SWIFT network and SEPA certified, iBanFirst holds AISP and PISP accreditations under PSD2

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