Enterprise Account Manager

Reposted Yesterday
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Milan
Hybrid
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Nexthink enables the productive potential of organisations by eliminating digital friction.
The Role
The Enterprise Account Manager is responsible for generating new business sales through strategic planning, account management, and consultative customer engagement.
Summary Generated by Built In
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
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Job Description
The Enterprise Account Manager will be responsible for generating new business sales revenue. This will be achieved through account planning, territory planning, working with Nexthink partners, using business development techniques and field-based sales activities.
Your role
  • Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
  • Developing a sales strategy in the territory with a target prospect list and a regional sales plan.
  • Develop a regional strategy and plan to leverage Nexthink partners while supporting the closure of deals from Switzerland.
  • Developing marketing plans with the marketing team to drive revenue growth and pipeline
  • Taking a consultative approach with customers by understanding their existing challenges and future strategies to drive the Nexthink solution within the marketplace.
  • Prospect qualification and the development of new sales opportunities and ongoing revenue growth
  • Sales process management
  • Ongoing account management to ensure customer satisfaction

Qualifications
  • New business sales focus
  • Previous sales experience gained within software or solution sales organizations
  • Demonstrable track record of achieving sales goals
  • Bachelor's Degree or equivalent
  • Fluency in English and Italian required for business communication with regional stakeholders
  • Willingness to Travel

Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

Top Skills

Digital Experience Management Software
Sales Techniques

What the Team is Saying

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The Company
HQ: Boston, MA
1,200 Employees
Year Founded: 2004

What We Do

Nexthink is the global leader in digital employee experience management. Our platform empowers IT teams with real-time visibility, analytics, and automation to proactively detect and resolve issues across any application, device, or network—before they affect employees. By shifting IT from reactive problem-solving to continuous optimization, Nexthink enables more than 1,300 organizations to create productive, seamless, and satisfying digital workplaces for over 18 million employees worldwide.

Why Work With Us

With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds.

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Nexthink Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.

Typical time on-site: 3 days a week
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HQBoston, MA
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HQLausanne, CH
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Bangalore, IN
Bratislava, SK
Dubai, UAE
London, Gb
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Madrid, SP
Manchester, GB
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Paris, FR
Riyadh, SA
Tokyo, JP
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