This role serves as a strategic partner between business stakeholders, technology teams, software vendors, Information Security, and Audit partners to ensure applications effectively support business objectives while meeting compliance and governance requirements. The Senior Functional Analyst leads requirements gathering, solution design, configuration, testing, implementation, and ongoing support activities across a portfolio of SaaS and enterprise applications.
The ideal candidate possesses strong functional analysis, product management, business process optimization, and enterprise application support experience, with the ability to quickly learn and support new platforms as business needs evolve.WHAT YOU'LL DO
Enterprise Application Support
- Provide functional support for a portfolio of enterprise applications, including Oracle Financials, Coupa, CoStar, OneSource, Diligent Boards, eSignature platforms, and other corporate SaaS solutions.
- Analyze and resolve application issues while coordinating with internal technical teams and software vendors.
- Manage application configurations, security roles, workflows, and business rules.
Business Analysis & Solution Delivery
- Partner with business stakeholders to understand business objectives, requirements, and process challenges.
- Lead requirements gathering sessions and translate business needs into functional solutions.
- Develop functional specifications, process flows, use cases, and solution documentation.
- Coordinate testing activities including test planning, execution, defect management, and UAT.
Product & Application Management
- Act as a functional product owner for assigned applications.
- Manage enhancement backlogs and application roadmaps.
- Evaluate vendor releases and recommend adoption strategies.
- Participate in vendor relationship management and product evaluations.
Governance, Compliance & Risk Management
- Partner with Information Security, Risk Management, Internal Audit, and Compliance teams.
- Support periodic audits through documentation, control evidence, and subject matter expertise.
- Participate in security reviews, access governance activities, and application risk assessments.
- Support user access reviews and Segregation of Duties (SoD) assessments.
- Help remediate audit findings, control gaps, and compliance risks.
Continuous Improvement
Drive process improvement initiatives through effective use of technology.
Identify opportunities to reduce manual effort, improve data quality, and increase operational efficiency.
7+ years of experience as a Functional Analyst, Business Analyst, Product Owner, or Enterprise Applications Analyst.
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
Experience supporting enterprise SaaS and cloud applications in a corporate environment.
Proven success leading application implementations, enhancements, and business process improvement initiatives.
Expertise in requirements gathering and documentation, business process analysis/mapping, and functional solution design.
Experience with testing activities, including test case creation, execution, defect management, and UAT coordination.
Strong background in change management, stakeholder communication, and application lifecycle management.
Knowledge of financial/accounting principles and Procure-to-Pay (P2P) processes.
Strong analytical, problem-solving, and troubleshooting skills.
Experience supporting Oracle Financials, Coupa, and/or Optra.
Product Management or Product Owner experience in Agile environments.
Knowledge of enterprise integrations, APIs, SQL, and data analysis.
Experience with automated testing tools and software vendor management.
Familiarity with SOX, audit, security, and other regulatory compliance requirements.
Proven ability to partner with Information Security, Internal Audit, Risk Management, and Compliance teams.
Experience leveraging AI-powered tools and technologies to improve workflows, enhance analysis, and support business objectives.
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Skills Required
- 7+ years as a Functional Analyst, Business Analyst, Product Owner, or Enterprise Applications Analyst.
- Bachelor's degree in Business, Information Systems, Computer Science, or related field.
- Experience supporting enterprise SaaS and cloud applications in a corporate environment.
- Proven success leading application implementations, enhancements, and business process improvement initiatives.
- Expertise in requirements gathering and documentation, business process analysis/mapping, and functional solution design.
- Experience with testing activities including test case creation, execution, defect management, and UAT coordination.
- Strong background in change management, stakeholder communication, and application lifecycle management.
- Knowledge of financial/accounting principles and Procure-to-Pay (P2P) processes.
- Strong analytical, problem-solving, and troubleshooting skills.
- Experience supporting Oracle Financials and/or Coupa.
- Product Management or Product Owner experience in Agile environments.
- Knowledge of enterprise integrations, APIs, SQL, and data analysis.
- Experience with automated testing tools and software vendor management.
- Familiarity with SOX, audit, security, and regulatory compliance requirements.
- Proven ability to partner with Information Security, Internal Audit, Risk Management, and Compliance teams.
- Experience leveraging AI-powered tools and technologies to improve workflows.
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
