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We help small teams power big businesses.
The Role
The role involves improving onboarding, iterating activation flows, implementing WhatsApp features, mentoring team members, and collaborating with product and sales teams.
Summary Generated by Built In
At ActiveCampaign, we're quickly becoming a leader in WhatsApp-based CRM, Marketing, and automation. We help companies manage all their customer communication, from marketing campaigns to sales conversations and support requests. To become the go-to solution for WhatsApp, we're looking to improve our product in key areas like onboarding, activation, and WhatsApp-specific features.
We are seeking a Product-Minded Engineer who is passionate about building. You understand WhatsApp and use it every day, with a keen eye for UI/UX and design. You will be instrumental in crafting better onboarding flows and customer journeys, ensuring our users get the results they're looking for more easily. This role offers you the opportunity to work closely with our Go-To-Market team, quickly shipping and iterating on features with the tools and support you need to build a product you can be proud of.
On a typical day, you might:
- Improve our onboarding story, helping users understand in-product how to best use our platform since WhatsApp for business works differently than personal WhatsApp.
- Iterate on our activation and retention flows to help customers effectively discover more features and complex workflows.
- Implement new WhatsApp-specific features as they are released by Meta, ensuring we lead the market in feature support.
- Mentor the rest of the team in designing and developing user-first web platforms, sharing your knowledge of design and UI/UX.
- Collaborate closely with product and sales teams to understand what users want to achieve, then implement and rapidly iterate on changes to bring those goals closer.
What You'll Need
- 5+ years of experience in a full-stack or frontend position where you have demonstrated strong design and UI/UX knowledge.
- A "startup mindset" with a bias for shipping an MVP quickly and iterating on it rather than waiting for it to be perfect.
- Experience with object-oriented languages (mainly Python with Django), front-end languages (Typescript, React, Tailwind), and data stores (PostgreSQL, Redis).
- Experience developing SaaS systems using REST APIs, microservices on Kubernetes, and integrations with third-party software.
- A dedication to quality, with a focus on thorough testing and quick responses to customer feedback.
- An ability to get up to speed quickly with our technical environment, which includes frameworks like GraphQL and tools like Gitlab, Vault, Grafana, Sentry, Datadog, K8s, and AWS.
About ActiveCampaign:
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.
Top Skills
AWS
Datadog
Django
Gitlab
Grafana
GraphQL
K8S
Kubernetes
Microservices
Postgres
Python
React
Redis
Rest Apis
Sentry
Tailwind
Typescript
Vault
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The Company
What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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