Senior Forward Deployed Engineer - Technical Program Manager (TPM)

Posted 5 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Senior level
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
The Role
Serve as a senior customer-embedded technical leader for a strategic account. Translate business needs into technical approaches, build and ship production-grade solutions, accelerate delivery amid ambiguity, and influence senior stakeholders. Provide technical direction to forward-deployed engineering teams, maintain engagement continuity, and drive accountability across complex customer environments. The role requires engineering depth, cross-functional program management, customer-facing experience, Japanese and English fluency, and willingness to travel up to 25%.
Summary Generated by Built In
Overview

In the Microsoft Industry Solutions Engineering (ISE) team, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations. 

We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months. 

As a Senior Account-Aligned FDE, you will be a customer embedded engineer to serve as the primary technical leader aligned to a strategic account, driving business outcomes through hands on execution and multidisciplinary expertise. In this role, you will build and ship production grade solutions, work directly with customers to translate business needs into clear technical approaches, and operate with speed in complex, fast moving environments. This is a senior individual contributor role requiring strong technical depth, credibility with senior stakeholders, industry context, and an entrepreneurial approach to navigating ambiguity and delivering sustained impact over time. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Responsibilities
  • Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches 

  • Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership 

  • Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions 

  • Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making 

  • Apply industry and customer context to tailor solutions and move beyond generic approaches 

  • Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle 

  • Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability. 

  • Embody our culture and values. 


Qualifications

Required/Minimum Qualifications 

  • Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development 

  • Or equivalent experience 

  • 3+ years of experience managing cross-functional and/or cross-team projects. 

  • Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end. 

  • Fluency in Japanese and English language skills

Additional or Preferred Qualifications (PQs) 

  • Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development 

  • OR product development 

  • OR equivalent experience. 

  • 8+ years of experience managing cross-functional and/or cross-team projects. 

  • 2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar). 

  • Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts. 

  • Enjoy travel and are comfortable with travel up to 25% 


Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world! 

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. In our team, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers.  It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done.   

We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.    


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills Required

  • Bachelor's degree and 6+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience
  • 3+ years of experience managing cross-functional or cross-team projects
  • Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end
  • Fluency in Japanese and English
  • Bachelor's degree and 10+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience
  • 8+ years of experience managing cross-functional or cross-team projects
  • 2+ years of experience in customer-facing technical roles, such as consulting, solutions engineering, or field engineering
  • Experience with AI/ML technologies, cloud architecture, data engineering, and AI tools or workflows for creating software engineering artifacts
  • Comfort with travel up to 25%

Microsoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.

  • Fair & Transparent Compensation Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
  • Retirement Support Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
  • Parental & Family Support Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.

Microsoft Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Redmond, WA
206,870 Employees
Year Founded: 1975

What We Do

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

Similar Jobs

Microsoft Logo Microsoft

Technical Program Manager

Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
In-Office
Tokyo, JPN
206870 Employees

Micron Technology Logo Micron Technology

障がい者向け エンジニア 職(NAND設計職)*Disability

Artificial Intelligence • Hardware • Information Technology • Machine Learning
In-Office
Tokyo, JPN
45000 Employees

Micron Technology Logo Micron Technology

Principle Principal University Recruiting Leader

Artificial Intelligence • Hardware • Information Technology • Machine Learning
In-Office or Remote
2 Locations
45000 Employees

UL Solutions Logo UL Solutions

Sales Executive

Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Hybrid
Tokyo, JPN
15000 Employees

Similar Companies Hiring

Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account