Senior Flights Inventory Operations Specialist

Posted 3 Hours Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
106K-135K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
Perk: the intelligent platform powering real work.
The Role
Lead and improve flights inventory operations by defining standards, designing scalable processes, using data to diagnose issues, driving reporting and automation, influencing product/tooling, and building AI-assisted triage and anomaly detection workflows. Coach teammates, run retrospectives, set OKRs, and ensure airline schedules, fares, and supplier feeds remain accurate to protect bookings and revenue.
Summary Generated by Built In

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

At Perk, our Inventory Operations team ensures the travel and spend content powering our platform is accurate, reliable, and high-quality. We're hiring a Senior Inventory Operations Specialist to raise the bar on how we operate, building the systems, standards, and frameworks that sustain quality and scalability across the domain. Flights are the highest-stakes inventory type we manage: schedule changes, fare rules, and GDS/NDC supplier feeds all have to reconcile in real time, with zero tolerance for stale or wrong data reaching a booking. This is a senior IC role, not a management track.

You'll balance short- and long-term priorities, use data as a strategic asset, and influence product and tooling decisions. You won't just deliver your own work; you'll shape how the team operates, coach others, and drive cross-functional initiatives with lasting impact on inventory performance and reliability. The challenge: you'll be setting standards for teams you don't manage, so your influence has to come from being right, not from authority. Based in our Barcelona office three days a week, you'll report to our Director of Operations, alongside 8 other Inventory Ops specialists.

What You'll Do

• Set the Standard: Define operational standards that reduce BAU workload and increase reliability

across teams and markets. Lead retrospectives and drive scalable process refinements.

• Think and Act Strategically: Balance domain and company goals, making trade-offs with business

impact in mind. Set ambitious OKRs and recognise when diminishing returns mean it's time to

redirect focus.

• Turn Data into Direction: Formulate analytical questions that reveal root causes and trends.

Synthesise complex insights into clear recommendations, and guide teammates in interpreting

data accurately.

• Shape the Inventory Domain: Anticipate how airline schedule changes, fare filings, or supplier feed

updates affect performance. Influence product and tooling decisions, define technical standards,

and build governance frameworks that scale across markets.

• Own the Reporting Cadence: Drive automation, monitoring, and workflow improvements that

span multiple teams. Own the cadence that ties inventory reliability (uptime, content accuracy

rate) directly to revenue impact for senior stakeholders.

• Own the AI Loop: Build and evaluate AI-assisted workflows for supplier-content triage and

anomaly detection, define what "good" looks like, set guardrails for auto-actioned changes, and

make the build-vs-buy call on tooling.

 

What You'll Need

• Operational Depth: You've owned a flights or airline-inventory workflow end to end, schedules,

fares, or GDS/NDC content, not just executed steps someone else designed, and can point to

where you expanded its scope.

• Domain Mastery: Expert technical knowledge of airline inventory, schedules, fares, availability,

GDS and NDC content flows, plus the APIs and booking infrastructure that surface it. You can

anticipate how an airline schedule change or fare filing ripples through the ecosystem.

• Strategic Thinking: You connect operational work to business outcomes and make trade-offs

confidently. You see the big picture without losing sight of execution quality.

• Coaching Ability: Experience mentoring others, even without formal management responsibility.

You raise the bar for those around you.

• Process Design Expertise: Proven ability to design frameworks and governance models that scale,

Compensation:
Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $106,00 - $134,500 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.
#LI-Hybrid

Skills Required

  • Owned a flights or airline-inventory workflow end-to-end (schedules, fares, availability, GDS/NDC content)
  • Expert technical knowledge of airline inventory, schedules, fares, availability, GDS and NDC content flows, plus APIs and booking infrastructure
  • Proven ability to design scalable processes, governance frameworks, and operational standards
  • Experience turning data into actionable insights, building reporting, automation, and monitoring
  • Experience mentoring or coaching others without formal management responsibility
  • Ability to work in the Barcelona office three days per week (based within commuting distance)
  • Experience building or evaluating AI-assisted workflows and anomaly detection for operations (e.g., triage, guardrails)

What the Team is Saying

Cristina
Ibrahim
Sophie
Jessica
Ronny

Perk Compensation & Benefits Highlights

  • Healthcare Strength Healthcare is presented as comprehensive, with multiple medical plan options starting on day one, private healthcare in some regions, and mental health support through Spring Health. Disability and life insurance are also company‑paid, adding depth to the core coverage.
  • Parental & Family Support Parental leave is described as up to 16 weeks for birthing parents and up to 12 weeks for non‑birthing parents with full top‑ups. Fertility benefits are available through Aetna in eligible locations.
  • Leave & Time Off Breadth Time‑off policies include around 20 PTO days, 12 holidays, paid sick time, and 16 volunteer hours for U.S. employees. A fully paid four‑week sabbatical after five years further expands the leave offering.

Perk Insights

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The Company
HQ: Boston, MA
1,800 Employees
Year Founded: 2015

What We Do

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more.

Why Work With Us

At Perk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, Perk is a place to thrive, make an impact, and be part of something extraordinary.

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Perk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Boston
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