Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.
To achieve this goal, we in the Hardware Health Service team within Azure are responsible for the design, implementation, and operation of global scalable cloud services to monitor the fleet’s hardware health and predict anomalies and pending failures. We focus on delivering the solutions required for our cloud service platforms at the lowest possible cost of ownership (TCO) and providing great customer experience on unreliable hardware.
Azure Hardware Health Service is looking for a Senior Firmware Engineer to be a part of the fast-paced and exciting business of Azure. This is your chance to be part of the most exciting end-to-end teams within Microsoft. We are looking for a Senior Firmware Engineer with experience in cloud service development to come help us develop and light up innovative hardware solutions that powers Azure and make our world-class cloud infrastructure even better.
#azurehwjobs #CHIE #HHS
Responsibilities
- Develop and operate large scale, low latency, and high throughput systems.
- Debug in data center (onsite and virtual).
- Evaluates AI technologies (such as LLMs, SLMs, embeddings) and architectures (such as orchestration patterns, RAG, etc) when developing solutions targeting firmware/hardware improvement.
- Specifies or implements AI platform improvements like fine-tuning or training custom ML models.
- Experience in working with the modern server architectures – includes understanding of GPU, GPU system hardware, Memory or CPU and methods for failure analysis, debugging or validation.
- Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
- Contributes to data analysis and feedback integration for product engineering decisions, acting as a Designated Responsible Individual (DRI) for monitoring and restoring system functionality within Service Level Agreement (SLA) timeframe.
- Participates in live service operations, and supports telemetry data integration for system behavior insights, with a focus on performance, reliability, and safety.
- You will help coordinate, integrate, validate and debug system software comprising of different domains within server architecture (such as SoC FWs, BIOS, BMC etc.).
- Supports the identification of dependencies and design documentation for product features, learns about system interactions and back-end dependencies, and contributes to architectural processes under guidance.
- Produces code to test hypotheses for technical solutions and assist with technical validation efforts.
- Collaborates on quality assurance plans, augments test cases, and integrates automation into testing, while understanding the implications of security and compliance in system architecture.
- Ensures compliance with security, privacy, safety, and accessibility standards, leverages developer tools for code creation and debugging, contributes to automation in production and deployment, and proactively seeks knowledge to improve product availability, reliability, efficiency, and performance at scale.
Qualifications
Required Qualifications
- Doctorate in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 1+ year(s) technical engineering experience OR Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 4+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 5+ years technical engineering experience OR equivalent experience
Other requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. OR Master's Degree (or currently pursuing a degree) in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
- Background in firmware/software development, testing strategies, and requirements definition.
Familiarity with end-to-end CPU/SoC product development processes.
Experience with data center hardware/software projects, from concept through deployment.
- Over 7+ years of experience in software development using one or more programming languages such as C, C++, C#, Python, etc.
Firmware Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's, Master's, or Doctorate in Electrical Engineering, Computer Engineering, Computer Science, or related with specified years of technical engineering experience, or equivalent experience
- Ability to meet Microsoft, customer and/or government security screening requirements (including Microsoft Cloud Background Check)
- Experience coding in languages such as C, C++, C#, Java, JavaScript, or Python
- Background in firmware/software development, testing strategies, and requirements definition
- Familiarity with end-to-end CPU/SoC product development processes
- Experience with data center hardware/software projects from concept through deployment
- 7+ years software development experience using one or more programming languages (e.g., C, C++, C#, Python)
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
-
Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
-
Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
-
Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
