Working under the direction of the Manager, Financial Systems & Data Excellence, the Senior Analyst independently manages complex support activities, system enhancements, testing, reporting solutions, and data validation. The role partners with Finance, ERP/IT, Data Platform, Audit/Compliance, and operational stakeholders to support accurate financial reporting, operational decision-making, and audit readiness.
The Senior Analyst contributes to process standardization, automation, and service improvement, while providing technical guidance and knowledge sharing to analysts and serving as a trusted resource for financial systems support.
Performs duties and responsibilities in a manner consistent with Mercy's mission, values, guiding principles, and Mercy Service Standards.Position Details:
Education:
Bachelor’s Degree in Accounting, Finance, Information Technology or related discipline
Experience:
• Three to five years of progressively responsible experience supporting ERP financial systems, business applications, financial reporting, or related technology platforms.
• Experience with system administration, testing, reporting, production support, financial data validation, data integrations, and business process analysis.
• Experience with Infor-Lawson Financial applications and healthcare finance systems preferred.
• Experience participating in cross-functional projects and system enhancement initiatives.
Other Skills & Knowledge:
• Strong knowledge of ERP financial systems, finance business processes, General Ledger operations, chart of accounts structures, and financial reporting practices.
• Knowledge of financial systems administration, testing methodologies, change management, data integration, validation controls, and audit support requirements.
• Strong troubleshooting and root-cause analysis skills.
• Intermediate to advanced SQL, reporting, query development, and data analysis skills.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and maintain attention to detail.
• Effective written, verbal, and presentation communication skills and ability to build productive relationships across business and technical teams.
• Commitment to continuous improvement, standardization, and customer service excellence.
• Ability to work independently on complex assignments with limited supervision.
Job Responibilities:
1. Financial Systems Administration & Configuration: Administers and maintains the Infor-Lawson General Ledger and related financial applications, including system configuration, chart of accounts structures, organizational hierarchies, master data, tables, workflows, and reporting relationships.
2. Advanced Application Support & Issue Resolution: Provides advanced functional and technical support for complex applications, reporting, and data issues. Performs root-cause analysis, recommends solutions, coordinates corrective actions, and supports timely resolution.
3. System Enhancements, Testing & Implementation: Leads testing and validation for upgrades, patches, enhancements, regulatory changes, and deployments. Develops test scenarios, coordinates user acceptance testing, documents results, and supports implementation readiness.
4. Data Integrity & Validation: Executes and monitors controls that validate the accuracy, completeness, and consistency of financial data across ERP, reporting, and enterprise data platforms. Investigates discrepancies and coordinates resolution with business and technical stakeholders.
5. Integration & Interface Support: Monitors integrations among financial applications, operational systems, data platforms, and reporting tools. Investigates failures, validates data movement, and coordinates resolution to maintain reliable performance.
6. Change Control & Impact Assessment: Evaluates system changes, documents risks and downstream impacts, and supports implementation strategies that preserve system stability and data integrity.
7. Reporting, Queries & Data Extracts: Designs, develops, and maintains reports, queries, dashboards, data extracts, and validation tools for finance operations, audits, regulatory reporting, and business initiatives. Ensures solutions are accurate, efficient, and aligned with stakeholder needs.
8. Business Partnership & Requirements Analysis: Gathers and analyzes requirements and translates operational needs into practical, scalable system solutions. Partners with Finance, ERP/IT, Data Platform, Audit/Compliance, and operations to standardize processes and improve data quality.
9. Knowledge Sharing & Analyst Support: Shares technical knowledge, supports onboarding, and guides analysts on financial systems administration, reporting, and data integrity best practices.
10. Customer Support & Service Excellence: Monitors support trends, assists with issue prioritization, recommends service improvements, and promotes responsive support for users and stakeholders.
11. Process Improvement & Automation: Identifies opportunities to improve controls, automate manual activities, streamline workflows, and increase efficiency. Helps plan and implement approved improvements that strengthen reliability and data quality.
12. Projects & Strategic Initiatives: Leads assigned workstreams and participates in initiatives involving financial systems, reporting modernization, ERP optimization, data governance, and integrations. Coordinates activities across stakeholders to achieve project objectives.
13. Performs Other Duties as Assigned
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Skills Required
- Bachelor’s degree in Accounting, Finance, Information Technology, or a related discipline
- Three to five years of progressively responsible experience supporting ERP financial systems, business applications, financial reporting, or related technology platforms
- Experience with system administration, testing, reporting, production support, financial data validation, data integrations, and business process analysis
- Experience with Infor-Lawson Financial applications and healthcare finance systems
- Experience participating in cross-functional projects and system enhancement initiatives
- Strong knowledge of ERP financial systems, finance business processes, General Ledger operations, chart of accounts structures, and financial reporting practices
- Knowledge of financial systems administration, testing methodologies, change management, data integration, validation controls, and audit support requirements
- Strong troubleshooting and root-cause analysis skills
- Intermediate to advanced SQL, reporting, query development, and data analysis skills
- Strong organizational and project coordination skills with ability to manage multiple priorities and maintain attention to detail
- Effective written, verbal, and presentation communication skills with ability to build productive relationships across business and technical teams
- Ability to work independently on complex assignments with limited supervision
Mercy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercy and has not been reviewed or approved by Mercy.
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Healthcare Strength — Day‑one medical, dental, vision, and pharmacy coverage is available for many benefit‑eligible roles, alongside options like disability, FSAs, EAP, wellness, and other add‑ons. Coverage breadth and immediate eligibility are highlighted across role postings and benefits guides.
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Retirement Support — Automatic enrollment in the MyRetirement 401(k) includes a per‑paycheck employer match and an additional annual service contribution for eligible co‑workers. This layered design provides ongoing support for long‑term savings.
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Leave & Time Off Breadth — A combined PTO bank (holidays, vacation, short‑term illness) plus an Extended Sick Bank and Paid Parental Leave are standard components. Accruals start quickly and can increase with tenure, with some locations also offering Volunteer Time Off.
Mercy Insights
What We Do
Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 2,400 Mercy Clinic physicians and more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Mercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic.
