The opportunity
We have an opportunity for a Senior Financial Crime Operations Manager to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Joining our small but mighty Compliance team, you will play a key role in safeguarding our organisation against financial crime risks, including Money Laundering, Terrorist Financing, Fraud, Bribery, Corruption, and Tax Evasion. You will lead our First Line Financial Crime Operations in accordance with our policies and risk appetite, providing vital support to our first line teams and collaborating closely with our second line financial crime team.
You will play a crucial role in enhancing our compliance culture. You will collaborate with cross-functional teams to develop a unified approach to preventing and detecting financial crime. Your responsibilities will include conducting thorough investigations, assessing high-risk onboarding cases, ensuring adherence to our screening processes, and preparing detailed reports for senior stakeholders. Help us maintain the highest standards of financial integrity and security.
The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home.
What we are looking for in you…
What is important to us is that you have proven experience in financial crime operations within the financial services industry. The ability to anticipate new or emerging risks and take appropriate steps to mitigate risks in line with the bank's Risk Appetite is crucial. You should have a strong knowledge of relevant laws, regulations, and industry standards pertaining to financial crime. Balancing regulatory and conduct risks with the needs of a commercial organisation while maintaining a clear level of independence and challenge is important.
What is also important is that you have excellent communication skills, along with the ability to navigate organisational structures and collaborate effectively with various stakeholders. You should possess strong analytical skills with the ability to interpret data, Management Information (MI), and business challenges, and make recommendations and decisions. Adaptability within a changing environment, re-prioritising workloads, and working effectively with multiple competing priorities are also key skills for this role.
If you thrive in a challenging environment, are passionate about compliance, and have a strong background in financial crime operations, this role offers an opportunity to make a significant impact on our organisation's integrity and security.
What’s in it for you…
As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
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What We Do
Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions. In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind. In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success. We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms. What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender. We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans
