Jobs at Castle Trust Bank

Business Development Manager responsible for prospecting and winning new retailer partnerships within consumer finance. The role manages the full business development cycle, including outbound campaigns, relationship building, commercial negotiation, presentations, onboarding handovers, KPI reporting, and loan origination targets. Candidates must have successful sales experience in regulated financial services, strong cold-prospecting and negotiation skills, and confidence engaging senior stakeholders. The role is home-based with infrequent UK travel and is offered on a 3–6 month fixed-term contract.

Leads first-line quality assurance and operational risk frameworks across a financial services business. Manages QA and operational risk analysts, oversees reviews, incident reporting, root cause analysis, remediation, thematic analysis, governance reporting, and control improvements. Partners with Operations, Risk, Compliance, and senior stakeholders to strengthen operational resilience, regulatory compliance, customer outcomes, and risk culture.

Leads a national, field-based Account Management team serving retail finance partners. Responsibilities include coaching and developing staff, managing account performance, leading senior-level negotiations and business reviews, overseeing contracts and commercial risk, and translating market insights into business recommendations. The role requires strong financial services knowledge, relationship management, regulatory awareness, and collaboration across product, credit risk, training, and business change functions. Travel across the UK, including London and Basingstoke offices, is required.

Analyze credit portfolio and model data to identify trends, anomalies, and emerging risks. Support IFRS 9 model monitoring, testing, development, governance, reporting, audit activity, and process automation. The role involves gathering and validating data, investigating behavioral changes, using Python or SQL for analysis, and communicating findings to technical and senior stakeholders.

Lead Castle Trust Bank’s data and AI strategy, including data platforms, architecture, governance, analytics, business intelligence, and responsible AI adoption. Translate technical capabilities into commercial value, provide strategic insight to executives and the Board, modernize data capabilities, ensure regulatory compliance, and build a high-performing data function across engineering, governance, BI, and analytics.

Provides second-line compliance advice and constructive challenge across mortgage, consumer credit, savings, deposits, and ISA businesses. Reviews financial promotions, customer communications, products, policies, controls, and customer journeys for FCA compliance and positive outcomes. Advises on Consumer Duty, conduct risk, product governance, business change, and regulatory requirements; supports governance reporting, FCA interactions, remediation, training, and stakeholder decision-making.

Administer approximately 60 Microsoft SQL Server databases across production and non-production environments. Responsibilities include performance monitoring and tuning, backup and disaster recovery, security and access controls, patching, incident resolution, database changes, recovery testing, automation, documentation, and collaboration with infrastructure teams and third-party providers. The role also supports Azure data services, deployment practices, and continuous improvement.