Senior Financial Analyst - Global Operations

Senior Financial Analyst – Global Operations

The Senior Financial Analyst – Global Operations, under general supervision, is responsible for conducting complex financial, accounting, and economic analyses, including detailed calculations related to internal and external expense reporting. This role provides a strong opportunity to learn various business functions, understand operating and control environments, contribute to key deliverables, and collaborate with experienced professionals across accounting, audit, and financial reporting.

Position Responsibilities:

• Manage all aspects of expense management, including accounting, reconciliations, reporting, forecasting, budgeting, analysis, and customer support.
• Analyze financial results, identify trends or anomalies, and provide value-added analysis supported by concise, insightful commentary on areas of focus.
• Deliver monthly expense reports to stakeholders under the shared service model, ensuring data quality and enhancing reporting to meet customer needs.
• Apply strong technical knowledge of expense management, relevant policies, and business context to validate and interpret financial information.
• Exercise sound judgment when addressing unexpected issues, requests, and competing priorities, ensuring timely and effective resolution.
• Play a key role in Global Operations Finance initiatives, including projects, process improvements, and best‑practice development in expense reporting.
• Recommend and implement efficiencies in data management processes.
• Escalate complex issues appropriately and seek guidance when needed.

Required Qualifications

• Bachelor's Degree in Accounting or Finance or related field, CPA is a plus
• 5+ years of accounting or finance-related experience, including at least 2 years in financial analysis, reporting, forecasting, and budgeting
• Advanced knowledge of Microsoft Office (Excel, Power Point, etc.)

Preferred Qualifications:

• Knowledge of PowerBI and Anaplan is a plus
• Strong written and oral communication skills
• Detail-oriented, well-organized, and excellent analytical skills
• Self-starter and team player with a high level of initiative, strong work ethic and the ability to gather, synthesize, organize, and report information
• Ability to multi-task and manage priorities in a demanding and deadline-oriented environment
• Recommending and implementing process improvements
• Willingness to learn new technologies and adapt to changing business processes
• Good problem-solving skills and ability to work independently with supervision
• Customer-focused mindset and commitment to quality
• Flexibility to work overtime or shifts as needed to meet business requirements
• Interest in professional development and continuous learning

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].