Senior Financial Analyst, Finance & Strategy (Corporate)

Job Description

The Corporate Finance & Strategy team serves as a trusted advisor to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will succeed in a fast-paced environment and support our team, enabling the company to scale as we propel the business from the billion to the multi-billion revenue era.

In this role, you will primarily support the Revenue, Cash, and Key Metrics team. As part of your role, you will need to collaborate with Accounting, Treasury and the wider Finance & Strategy team. In addition to supporting the monthly reporting, analysis and forecasting process, you will have the opportunity to own KPI scorecards, dashboards, and financial data prepared for the Board of Directors. Most of your work will involve high-profile and high-visibility deliverables, with the ultimate audience being our CFO, SVP of Finance, and the Board. We are a lean team, so your impact will be felt immediately. This team has a proven track record of developing and launching some of our most promising finance talent.

Responsibilities:

• Support the Revenue reporting, analysis, and forecasting process - follow the calendar in collaboration with the Corporate team, and communicate results succinctly to management.

• Support the Cash reporting, analysis, and forecasting process - drive accuracy and timeliness as set by the month/quarter close calendar.

• Own the production of monthly and quarterly KPI scorecards by collaborating with the data owners to ensure timeliness and accuracy of data.

• Maintain a centralized source of truth for all CFO and external reporting, ensuring compliance with our data integrity policy.

• Document existing processes related to Revenue, Cash, and Key metrics by coordinating with the broader Corporate team.

• Implement improvements and automation to streamline current processes.

• Tackle new and evolving priorities for the team, including ad hoc analyses. 

Requirements:

• Bachelor's Degree in Economics, Business, Finance, or Accounting

• 2+ years of relevant Financial Modeling or FP&A experience

• Highly adept in Excel and Google Workspace (Google Sheets, Google Slides). Working knowledge of SQL, NetSuite, Workday, Adaptive, or other planning tools a plus 

• Strong attention to detail with the ability to identify and resolve data issues/needs quickly.

• Strong oral and written communication skills with the ability to synthesize and effectively communicate complex analytics, goals, and recommendations.

• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities.

• Positive attitude with high aptitude to learn new things quickly. Team player eager to further develop and grow with us.

• Strong work ethic, reliability, and attention to detail - “get it done” attitude.

Where We Work
Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.