We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus, where every team member matters, and we collaborate passionately to support our customers' objectives.
We believe in shared success. At SBA, we invite every team member to think like an owner.
In addition to a competitive salary range, we offer a comprehensive benefits package to support your health, financial security, and overall well-being.
This includes: Financial Wellbeing
- 401(k) retirement savings plan with a company match of a percentage of employee contributions and profit sharing, where applicable
- Equity opportunities, including participation in company equity stock plans, where applicable
- Medical, dental, and vision insurance with employer contributions toward coverage
- Paid parental leave and company-paid life insurance and short-term and long-term disability (STD/LTD), where eligible
- Wellness programs and resources, including an employee assistance program and well-being initiatives
- Paid time off and company-paid holidays
- Flexible work arrangements, including an allotment of remote workdays per year, depending on the role
- Education assistance and professional development and certification or licensing support, where eligible
- Performance-based bonus or incentive compensation, which may be available depending on the role
Benefit offerings are subject to plan terms, eligibility requirements, and applicable law, and may vary based on factors such as employment status, job classification, work location, and scheduled hours. Certain benefits may not be available to part-time employees or employees working fewer than 30 hours per week. The company reserves the right to modify or terminate benefit plans at any time, consistent with applicable law.
If you’re ready to make an impact with a stable industry leader, we want to hear from you.
Your Next Career Opportunity – Senior Enterprise Applications Support Analyst
The Senior Enterprise Applications Support Analyst is responsible for delivering advanced application support, driving operational excellence, and supporting enterprise-wide systems across HR and business functions. This role combines analytical expertise with functional system knowledge to support ongoing transformation efforts within Enterprise Applications Support.
What You Will Do – Primary Responsibilities
Provide enterprise-wide support for one or more ERP and business applications, including Dynamics GP, CLM, CRM/DS365, Enterprise Content Management systems (Perceptive/Hyland, SharePoint), UiPath (RPA), Oracle, Workiva, custom-developed in-house applications, and future implemented solutions.
Provide Tier 2/3 technical support for enterprise applications, including troubleshooting, root cause analysis, incident resolution, and timely follow-up to meet internal customer needs.
Deliver excellent customer service by developing a strong understanding of the company’s business, responding effectively to internal customers, and following through on commitments.
Advise, support, and guide users in the effective use of ERP and enterprise applications, including facilitating end-user training as needed.
Partner with business stakeholders to gather requirements and translate them into system solutions that support operational and business objectives.
Support system integrations, data flows, software enhancements, third-party products, and process automation initiatives following implementation.
Assist with monthly, quarterly, and annual system processes to ensure reliable and compliant operations.
Drive continuous improvement through discovery, development, and optimization of business processes, internal department workflows, and application support services.
Support SOX compliance through strong end-user support, adherence to IT department standards, and proper documentation and approval processes.
Perform unit testing and coordinate formal end-user User Acceptance Testing (UAT), regression testing, and release validation to ensure timely and successful completion.
Develop and maintain documentation including SOPs, process maps, knowledge base articles, and incident records in the department’s tracking system, including monitoring follow-up actions as needed.
Analyze data trends and system performance to recommend improvements, maximize productivity, and support execution with a high attention to detail.
Collaborate with cross-functional teams, including IT, HRIS, business stakeholders, and external vendors, to support enterprise applications and related initiatives.
Perform other projects and duties as assigned.
What You’ll Need – Qualifications & Requirements`
Bachelor’s degree in Information Systems, Business, HR, or related field.
5+ years of experience in enterprise applications support or related role.
Experience with HRIS platforms (e.g., Workday), Financial platforms (Dynamics) and enterprise systems.
Strong understanding of data governance (SOX/ITCG)
Strong analytical, problem-solving, and communication skills.
Experience supporting global operations and working with cross-regional teams.
Knowledge of integrations, data management, and system configurations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stoop, bend, kneel or crouch.
Ability to stand, walk and sit.
Ability to reach with hands and arms
Visual ability correctable to 20/20.
Sitting up to 90% of the day.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
Ability to lift up to 15 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office/ Cubicle workspace.
Moderate noise level.
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Skills Required
- Bachelor's degree in Information Systems, Business, HR, or a related field
- 5+ years of experience in enterprise applications support or a related role
- Experience with HRIS platforms such as Workday, financial platforms such as Dynamics, and enterprise systems
- Strong understanding of data governance, SOX, and ITGC
- Strong analytical, problem-solving, and communication skills
- Experience supporting global operations and working with cross-regional teams
- Knowledge of integrations, data management, and system configurations
SBA Communications Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SBA Communications and has not been reviewed or approved by SBA Communications.
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Healthcare Strength — Medical, dental, and vision coverage are consistently presented as core parts of a comprehensive package. These offerings are often characterized as competitive and well-regarded.
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Leave & Time Off Breadth — Paid vacation, company holidays, and a sizable PTO bank are complemented by volunteer time off. Parental and disability leaves add to the overall breadth of time-off options.
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Equity Value & Accessibility — Equity programs such as RSUs and an ESPP are highlighted as meaningful components that foster an ownership mindset. Total compensation is frequently viewed more favorably when equity is included.
SBA Communications Insights
What We Do
SBA Communications Corporation is a leading independent owner and operator of wireless communications infrastructure including towers, buildings, rooftops, distributed antenna systems (DAS) and small cells. With a portfolio of high-quality and exclusive communications sites throughout the Americas and Africa, SBA is listed on NASDAQ under the symbol SBAC. SBA is part of the S&P 500 Index and is one of the top Real Estate Investment Trusts based on market capitalization. An industry leader with more than 30 years of experience and expertise, SBA has participated in the creation of the shared infrastructure model for carriers that helped to facilitate the expansion of the mobile industry. Our principal operations and offices are in the United States, Brazil, Canada, Argentina, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Nicaragua, Panama, Peru, the Philippines, South Africa and Tanzania. Our commitment to Building Better Wireless® includes: Leasing antenna space on our multi-tenant towers and other structures to a variety of wireless service providers under long-term lease contracts. We build our towers at the request of wireless carriers, leveraging our in-house experience in site acquisition, zoning and construction. Assisting wireless service providers and operators in developing their own networks through site acquisition, zoning, construction and equipment installation. Our extensive site development experience includes participation in the development of more than 120,000 communication sites. Working with property owners to strategically develop and monetize the wireless infrastructure potential of their real estate assets. SBA also currently manages approximately 45,000 communication site locations on behalf of third-party landlords. We are an Equal Opportunity Employer. Please view Equal Employment Opportunity Posters provided by OFCCP http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
