Senior Finance Business Partner

The Senior Finance Business Partner will work closely with operational and business leaders to provide strategic financial insight, commercial support, and performance management across the business. The role will help lead financial planning, reporting, forecasting, and business decision-making processes, ensuring the organisation achieves its financial and operational objectives.

Job title:

Senior Finance Business Partner

Job Description:

The incumbent will act as a trusted advisor to stakeholders, supporting the development of financial strategies, enhancing reporting capabilities, and driving continuous improvement initiatives. The role will collaborate with finance and operational teams to help maintain robust financial controls, improve business performance, and deliver meaningful commercial insights.

Key Responsibilities

Strategic Finance Business Partnering

• Partner with operational and senior leadership teams to provide financial guidance and commercial insight.
• Help lead financial planning, budgeting, forecasting, and performance management processes.
• Support business leaders in evaluating strategic initiatives, investments, and operational decisions.
• Assist in identifying opportunities to improve profitability, efficiency, and business performance.

Financial Reporting and Analysis

• Help oversee the preparation and review of monthly management accounts and financial reporting packs.
• Assist in maintaining consistency and accuracy across financial reporting processes.
• Provide timely analysis of financial performance, highlighting risks, opportunities, and key trends.
• Support the development and enhancement of financial reporting frameworks and dashboards.

Commercial Support

• Provide financial modelling and scenario analysis to support business decision-making.
• Assist commercial and operational teams in assessing the financial implications of contractual and business changes.
• Support pricing reviews, business cases, and commercial negotiations where required.

Leadership and Stakeholder Management

• Help lead and mentor finance team members, fostering collaboration and professional development.
• Work closely with finance managers and operational stakeholders to achieve departmental objectives.
• Build strong relationships across the organisation to ensure alignment between financial and operational goals.
• Promote a culture of accountability, continuous improvement, and sound financial management.

Governance and Controls

• Support the maintenance of strong financial controls and governance practices.
• Assist in ensuring compliance with company policies, accounting standards, and regulatory requirements.
• Participate in internal and external audit activities and support the implementation of recommendations.

Key Success Measures

• Accuracy and timeliness of financial reporting.
• Quality of financial insights provided to stakeholders.
• Effectiveness of forecasting and budgeting processes.
• Improvement in operational and financial performance indicators.
• Strength of stakeholder relationships and business partnering effectiveness.
• Successful implementation of continuous improvement initiatives.

Professional Know-How:

Qualifications

• CA(SA) / CIMA preferred
• 6–8 years relevant finance experience in commercial finance, FP&A, or management accounting
• Minimum 2–3 years’ management or team leadership experience

Required Skills & Experience

Technical Skills

• Strong background in financial management, FP&A, and management accounting
• Advanced budgeting, forecasting, and commercial analysis capability
• Strong financial modelling and analytical skills
• Advanced Excel skills (pivot tables, SUMIFS, XLOOKUP/VLOOKUP, modelling)
• Experience with ERP/financial systems such as SAP, Oracle, Sage, or similar

Leadership & Business Partnering Skills

• Proven leadership capability with approximately 2–3 years’ people management experience
• Strong stakeholder engagement and influencing skills
• Ability to operate strategically while remaining hands-on
• Strong commercial acumen and operational understanding
• Excellent communication and presentation skills
• Ability to simplify complex financial information for operational teams

Industry Experience

• Previous experience within a contact centre, BPO, shared services, or operationally intensive environment strongly preferred
• Strong understanding of operational metrics such as occupancy, AHT, shrinkage, productivity, and workforce planning advantageous

Personal Attributes

• Commercially minded and highly analytical
• Confident, proactive, and solutions-oriented
• Strong leadership presence with a collaborative approach
• Able to thrive in a fast-paced, high-volume environment
• Strong attention to detail with strategic thinking capability
• Resilient and adaptable under pressure

Location:

Cape Town

,

South Africa

Time Type:

Full time

Contract Type:

Permanent