The Supply Chain & Logistics Finance team within Fashion, Home & Beauty sits at the beating heart of how we bring our products to life - sourcing, moving and delivering to millions of M&S customers every single day.
With bold ambitions to double our online business and a network transformation already underway, this is an exciting time to join. Finance plays a pivotal role in this journey, partnering closely with operational leaders, turning complex data into clear insight, challenging decisions and helping shape a resilient, future-ready supply chain.
We’re now looking for a Senior Financial Analyst to partner our Online Fulfilment Operations team, a fast-moving, rapidly evolving area that is critical to unlocking sustainable growth and delivering our long-term strategy.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What you’ll do
In this high-impact role, you will:
- Take ownership of the financial performance of online fulfilment, using insight to influence decisions, unlock efficiencies and drive commercial outcomes.
- Partner closely with operational teams, translating data into clear, actionable recommendations that drive value across the network.
- Use analytics and commercial judgement to identify risks, opportunities and key performance levers across the end-to-end fulfilment journey.
- Lead the financial evaluation of strategic initiatives, from building robust business cases to post-investment reviews, providing clear, confident recommendations.
- Act as a trusted voice of challenge, strengthening financial ownership across the business and building strong, credible relationships with senior stakeholders.
Who you are
You’re commercially curious, confident in your thinking, and motivated by making an impact. You’ll bring:
- A recognised accounting qualification (CIMA, ACCA, ACA or equivalent), alongside strong commercial acumen.
- A proactive, continuous improvement mindset with the drive to make things better.
- The ability to communicate with real impact, bringing numbers to life through clear storytelling and insight.
- Strong analytical capability, with experience in modelling, budgeting, forecasting and risk assessment.
- Confidence to challenge, influence and hold stakeholders to account in a fast-paced, ever-evolving environment.
- Experience partnering with operational or commercial teams, ideally within Retail or FMCG.
What’s in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation • Competitive holiday allowance with the option to buy more • Discretionary bonus schemes linked to your performance and ours • Strong pension and life assurance to help plan for the future • Tailored induction and training to support your development from day one • Exclusive perks and savings through our M&S Choices portal • Market-leading family policies, including parental, adoption and neonatal leave • 24/7 wellbeing support, including virtual GP access and mental health services • One paid volunteer day a year to support a cause that matters to you Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-CP2
Skills Required
- Recognised accounting qualification (CIMA, ACCA, ACA or equivalent)
- Strong commercial acumen
- Experience in modelling, budgeting, forecasting and risk assessment
- Ability to build robust business cases and conduct post-investment reviews
- Ability to communicate insights clearly and tell the story behind the numbers
- Confidence to challenge, influence and hold senior stakeholders to account
- Proactive continuous improvement mindset
- Experience partnering with operational or commercial teams, ideally within Retail or FMCG
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
