Senior Field Quality Engineer

Posted 14 Days Ago
Be an Early Applicant
Fremont, CA
Hybrid
178K-214K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Software • Transportation • Design • Manufacturing
Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
The Senior Field Quality Engineer develops and documents troubleshooting methods, collaborates with teams on field service campaigns, and performs failure analysis on vehicles, enhancing product quality and customer experience.
Summary Generated by Built In
The Field Quality Engineer will support the Field Quality Team. The Quality Engineer will develop, document, and implement troubleshooting and investigatory methods for Zoox vehicle components. This position will foster strong cross-functional partnerships to improve Zoox products and the customer experience. The Engineer will use their technical background to perform failure analysis on vehicles and at the bench, record their findings, and communicate critical information to the cross-functional team.

In This Role, You Will:

  • Develop and document troubleshooting test methods with cross-functional teams to root cause failed components
  • Coordinate with the BaseOps team on field service campaigns
  • Design review and feedback to respective design teams
  • Specify and source new equipment for failure analysis
  • Work with the Reliability Team to identify and communicate trends within Zoox
  • Create/update quality documentation
  • Perform RCAs, drive investigations and product/process improvements
  • Travel to service locations to review field failures (10-25% travel)

Qualifications

  • B.S. in Mechanical or Electrical Engineering or related discipline
  • 4+ years experience in automotive, EV, or aerospace
  • Ability to read technical drawings, GD&T and navigate CAD models
  • Broad technical background with mechanical and electrical systems, experience with chassis, thermal or powertrain systems would be highly desired.
  • Strong failure analysis abilities and poke-yoke 
  • Experience performing root cause analysis on electrical and mechanical systems
  • Ability to effectively communicate investigation findings and technical information

Bonus Qualifications

  • QMS, SAP, 3DX experience
  • SQL, Python
  • Experience building test equipment

Top Skills

3Dx
Cad
Electrical Engineering
Mechanical Engineering
Python
Qms
SAP
SQL
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The Company
HQ: Foster City, CA
2,900 Employees
Year Founded: 2014

What We Do

Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.

Why Work With Us

At Zoox, we are working to solve one of the greatest technological challenges of our generation.
From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.

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