Senior External Communications Specialist

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Toronto, ON, CAN
In-Office
Insurance • Financial Services
The Role

Are you a natural storyteller with a sharp eye for strategy and a passion for building brand visibility? If so, the Senior External Communications Specialist role at Northbridge may be a great fit for you!

Why Join Us

At Northbridge Financial, you’ll be part of a collaborative team that values creativity, innovation, and impact. We offer:

  • Opportunities to shape the voice of leading Canadian brands
  • A dynamic environment where your ideas drive real visibility
  • Professional growth through diverse projects and media engagement

About the Role

Northbridge Financial is looking for a Senior External Communications Specialist to shape how our brands show up in the world. You’ll craft compelling content, engage with media, and amplify our voice across multiple platforms. If you thrive in a fast-paced environment and love connecting strategy with impact, this role is for you.

What You’ll Do

  • Draft press releases and manage media inquiries
  • Build proactive media outreach strategies and pitch stories
  • Manage relationships with PR agency partners and media contacts
  • Support subject matter experts with talking points and media training
  • Copywrite and proofread external communications (blogs, ads, social, web, etc.)
  • Lead creation of our yearly Public Accountability Statement
  • Report on brand visibility and content effectiveness
  • Create social videos for NBFC brands

What You Bring

  • Post-secondary education in communications, PR, or marketing
  • 5+ years of external communications experience (B2B or B2C)
  • Strong media relations and PR agency management experience
  • Proven content marketing and campaign development skills
  • Excellent writing, project management, and interpersonal abilities
  • Crisis communication experience an asset; French proficiency a plus

We’re committed to pay transparency and fairness. The base salary range for this role is $80,000 - $120,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-JP1

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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The Company
Toronto, Ontario
1,863 Employees

What We Do

Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast. We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited. We love where we work and think you will too!

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