Consumer GI Operations is a team that supports the General Insurance (GI) operations at Income. We played a key role in GI Consumer Business by supporting our stakeholders in Underwriting, Policy Servicing and Claims processing. As an Executive/Senior Executive in Consumer GI Operations, General Insurance Claims, your key responsibilities include the following:-
- Assess and negotiate settlement of General Insurance claims within the approved delegated authority limit
- Ensure prompt, fair and reasonable claims settlement of claims
- Liaise with various external service providers such as surveyors, loss adjuster or assistance company where necessary
- To be vigilant and escalate suspicious case for further investigation
- To assist supervisor in preparing and analysing exception reports and daily productivity reports
Qualifications
- Degree/Diploma holder in any field
- Candidates with insurance certifications BCP, PGI, ComGI preferred
- Have 1 to 2 years of working experience in the motor industry in a similar capacity preferred
- Have good analytical, communication and negotiation skills
- Service oriented with excellent communication, interpersonal and presentation skills
Income Insurance Limited is Singapore’s leading composite insurer, offering products and services that serve the protection, savings, and investment needs of different life stages and for all segments of society.
Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.
Income was established in 1970 and remains the only insurance co-operative in Singapore. We are committed to create a positive social impact through our products, services and people.
Today, we serve more than 2 million policyholders. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.
Skills Required
- Degree or diploma in any field
- Insurance certifications such as BCP, PGI, or ComGI
- One to two years of working experience in the motor industry in a similar capacity
- Analytical, communication, and negotiation skills
- Service-oriented approach with strong interpersonal and presentation skills
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
