The Role
Provide administrative and operational support to the direct sales team: data entry, CRM management, lead qualification, scheduling, customer follow-up, sales performance analysis, cross-department liaison, and industry insight to improve processes and customer experience.
Summary Generated by Built In
We are seeking a highly organized and customer-focused Senior Executive to join our Sales Support team. In this role, you will be responsible for providing administrative and operational support to our direct sales team, ensuring a seamless sales process. Your industry knowledge and experience will be invaluable in guiding and assisting the sales team in their daily activities and customer interactions.
Responsibilities
- Provide administrative support to the direct sales team, including data entry, report generation, and document management.
- Assist in lead generation and qualification, ensuring a steady pipeline of potential customers.
- Coordinate and schedule sales appointments, ensuring efficient time management for the sales team.
- Maintain accurate customer records and ensure timely follow-ups to enhance customer satisfaction.
- Handle customer inquiries and provide timely responses, ensuring a positive customer experience.
- Collaborate with the sales team to develop and implement sales strategies, offering industry insights.
- Monitor and analyze sales performance, identifying areas for improvement and suggesting enhancements.
- Liaise with other departments to ensure smooth operations and effective communication.
- Stay updated on industry trends and competitor activities, providing valuable insights to the team.
- A bachelor's degree in Business Administration, Sales, or a related field is preferred.
- Minimum 5 years of experience in a sales support or administrative role, preferably in the electrical/digital systems industry.
- Excellent organizational and time management skills, with the ability to prioritize tasks.
- Strong communication and interpersonal skills, with a customer-centric approach.
- Proficiency in MS Office and CRM software is essential.
- Knowledge of industry-specific software or tools is an advantage.
- Ability to work independently and as part of a team, with a collaborative mindset.
- Analytical skills to interpret data and provide meaningful insights.
- Flexibility to adapt to changing priorities and a dynamic work environment.
Skills Required
- Bachelor's degree in Business Administration, Sales, or related field
- Minimum 5 years of experience in a sales support or administrative role
- Experience in the electrical/digital systems industry
- Proficiency in MS Office
- Proficiency in CRM software
- Excellent organizational and time management skills
- Strong communication and interpersonal skills with a customer-centric approach
- Ability to work independently and as part of a team
- Analytical skills to interpret data and provide meaningful insights
- Flexibility to adapt to changing priorities and a dynamic work environment
- Knowledge of industry-specific software or tools
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Legrand is a global specialist in electrical and digital building infrastructures, dedicated to supporting technological, societal, and environmental change. The company improves lives by transforming the spaces where people live, work, and meet through the delivery of simple, innovative, and sustainable connected solutions. Their product range includes low-voltage electrical components, building control systems, lighting, and data power control for residential and commercial markets.
