International Rate Desk -
Should have command in international ticketing along with Geography knowledge (Global Indicator)
Hands-on experience with systems such as Amadeus, Sabre, or Galileo
Provide international airfare quotations and fare solutions for corporate travel requests.
Research, compare, and recommend the most cost-effective routing and fare options.
Validate fare rules, ticketing restrictions, penalties, and airline policies.
Manage net fares, published fares, negotiated fares, and special promotional fares.
Monitor fare updates and industry changes impacting global travel pricing.
Ensure adherence to client travel policies and service-level agreements (SLAs).
Maintain accurate documentation and records of fare calculations and quotations.
Assist with quality audits and process improvement initiatives.
Ensuring accuracy in bookings, passenger details, and itinerary management.
ResponsibilitiesInternational Rate Desk -
Should have command in international ticketing along with Geography knowledge (Global Indicator)
Hands-on experience with systems such as Amadeus, Sabre, or Galileo
Provide international airfare quotations and fare solutions for corporate travel requests.
Research, compare, and recommend the most cost-effective routing and fare options.
Validate fare rules, ticketing restrictions, penalties, and airline policies.
Manage net fares, published fares, negotiated fares, and special promotional fares.
Monitor fare updates and industry changes impacting global travel pricing.
Ensure adherence to client travel policies and service-level agreements (SLAs).
Maintain accurate documentation and records of fare calculations and quotations.
Assist with quality audits and process improvement initiatives.
Ensuring accuracy in bookings, passenger details, and itinerary management.
QualificationsGraduate in any stream Minimum of 6 months of quality experience within / outside EXL (QCA)
Skills Required
- Graduate degree in any stream
- Minimum six months of quality experience within or outside EXL
- International ticketing experience
- International geography and Global Indicator knowledge
- Hands-on experience with Amadeus, Sabre, or Galileo
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
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