Senior Executive, Insurance Management

Posted 6 Hours Ago
Be an Early Applicant
Kuala Lumpur, WP. Kuala Lumpur, Kuala Lumpur, MYS
In-Office
Senior level
Software
The Role
Lead Teleport's insurance programme: manage policies (renewals, endorsements), negotiate with brokers, handle end-to-end claims, advise business teams on risk and mitigation, monitor claims trends, and support broader risk management and governance.
Summary Generated by Built In

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

  • Insurance Programme Management: Partner with business teams to identify insurable risks and ensure appropriate insurance coverage is maintained. Review policies regularly to ensure they remain aligned with operational requirements across key business lines including Marine/Cargo, Logistics Liability, Property, Cyber, and Corporate Liability policies.
  • Policy Administration & Renewals: Coordinate policy renewals, endorsements, declarations, and coverage updates. Lead commercial and technical negotiations alongside brokers during annual renewals to optimise premiums and coverage terms.
  • Claims Management: Manage the end-to-end claims process, including incident reporting, documentation, insurer engagement, and settlement. Drive timely recoveries while coordinating with internal and external stakeholders.
  • Risk Advisory & Business Partnering: Support teams in understanding insurance implications for new initiatives, projects, and operational changes. Provide practical guidance on risk mitigation and insurance requirements.
  • Reporting & Continuous Improvement: Monitor claims trends, policy utilisation, and insurance-related costs to identify opportunities for improvement and support decision-making.
  • Risk Management Support: Contribute to broader risk management initiatives, including risk assessments, awareness programmes, governance activities, and risk mitigation efforts.

Requirements
    • Insurance Experience: At least 4 years of experience in insurance management, claims handling, risk management, insurance broking, or a related field. Prior experience in logistics, aviation, supply chain, or e-commerce industries is highly preferred.
    • Claims & Policy Knowledge: Strong understanding of insurance policies, claims processes, and stakeholder management across insurers, brokers, and internal teams.
    • Business Partnering Skills: Able to work effectively across functions and communicate insurance concepts clearly to non-specialists.
    • Analytical & Detail-Oriented: Comfortable reviewing policy documentation, analysing claims data, and identifying opportunities to improve risk outcomes.
    • Systems & Data Savvy: Proficient in working with data to extract insights, track KPIs, and manage digital tools or risk platforms. Comfortable analysing claims data or trends using spreadsheets or systems to drive continuous improvement.
    • Ownership Mindset: Proactive, organised, and able to manage multiple priorities independently in a fast-paced environment.
    • Education: Bachelor’s Degree in Risk Management, Insurance, Business, Finance, Law, or a related discipline. Professional certifications are an advantage.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Skills Required

  • At least 4 years of experience in insurance management, claims handling, risk management, insurance broking, or related field
  • Prior experience in logistics, aviation, supply chain, or e-commerce industries
  • Strong understanding of insurance policies, claims processes, and stakeholder management across insurers, brokers, and internal teams
  • Ability to coordinate policy renewals, endorsements, declarations, and lead commercial and technical negotiations with brokers
  • Experience managing end-to-end claims process including reporting, documentation, insurer engagement, and settlement
  • Business partnering skills to communicate insurance concepts to non-specialists
  • Analytical skills to review policy documentation, analyse claims data, and identify improvement opportunities
  • Proficiency with data, spreadsheets, digital tools or risk platforms to track KPIs and extract insights
  • Proactive ownership mindset; organised and able to manage multiple priorities in a fast-paced environment
  • Bachelor's degree in Risk Management, Insurance, Business, Finance, Law, or related discipline
  • Professional insurance-related certifications

Teleport Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teleport and has not been reviewed or approved by Teleport.

  • Fair & Transparent Compensation Pay is considered competitive and fairly set, with public salary ranges and role-specific bands providing clarity. Market-aligned offers are visible across engineering and go-to-market roles, reinforcing a perception of strong total compensation.
  • Healthcare Strength Health coverage spans medical, dental, vision, disability, and mental-health support, including resources like 24/7 assistance and meditation tools. This breadth is consistently highlighted as a core element of the package.
  • Wellbeing & Lifestyle Benefits A substantial annual expense/wellness benefit and remote-work support (home office, internet/phone, gym, commuting, and professional development) are emphasized. These flexible perks meaningfully augment total rewards for a remote-first setup.

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The Company
HQ: Oakland, CA
74 Employees
Year Founded: 2015

What We Do

Teleport allows engineers and security professionals to unify access for SSH servers, Kubernetes clusters, web applications, and databases across all environments.

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